Facilities Manager
Mitie
PermanentFull time
Location: City of LondonWorking Hours: Full Time | Monday to Friday | 40 hours per week. At Mitie, we're passionate about creating exceptional places for people to work, visit and thrive. We are seeking an outstanding Facilities Manager to lead the delivery of integrated Facilities Management services within a prestigious corporate workplace environment. This is an exciting opportunity for an experienced Facilities Management professional who thrives on delivering outstanding customer experiences, building high-performing teams and developing strong client partnerships. You will play a key role in ensuring the workplace remains safe, welcoming, efficient and aligned with industry-leading standards. What You'll Do -Leading the day-to-day delivery of integrated Facilities Management services. -Managing Workplace Experience, Front of House, Cleaning, Security and Soft Services teams. -Building and maintaining strong relationships with client stakeholders and service partners. -Driving service excellence, innovation and continuous improvement initiatives. -Managing operational performance, KPIs, budgets and financial reporting. -Ensuring compliance with Health, Safety, Quality and Environmental standards. -Overseeing third-party suppliers and subcontractor performance. -Using CAFM systems, service analytics and reporting tools to inform decision-making and improve service delivery. -Promoting a culture of accountability, collaboration and customer focus across all service lines. Essential Skills & Experience -Proven experience in a Facilities Manager, Workplace Manager or similar leadership role within a corporate environment. -Experience managing integrated Facilities Management services across multiple service lines. -Strong people management skills with a track record of developing high-performing teams. -Experience overseeing Front of House, Workplace Experience, Cleaning and Security services. -Excellent stakeholder management and relationship-building skills. -Strong understanding of Health, Safety, Quality and Environmental compliance. -Excellent communication, presentation and report-writing skills. -Proficiency in CAFM systems and performance reporting tools. Desirable Qualifications & Experience -IWFM qualification or equivalent Facilities Management accreditation. -NEBOSH General Certificate or equivalent Health & Safety qualification. -Experience supporting newly mobilised or newly occupied workplace environments. -Knowledge of smart building technology and workplace experience platforms. -Experience delivering wellbeing initiatives and workplace engagement activities. -Understanding of sustainability and environmental performance within FM operations. Why Join Mitie?At Mitie, our people are at the heart of everything we do. We offer a supportive and inclusive environment where you can develop your career, make a meaningful impact and help create exceptional workplaces for our customers and colleagues.
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Bars Manager
IHG Hotels & Resorts - London
PermanentFull time
At Kimpton Fitzroy London we are looking for a Bars Manager to join us in the heart of Russell Square. At Kimpton Fitzroy London, we don’t just serve drinks—we create moments. With standout venues including Fitz’s bar, the charming Parlour, our Summer Terrace, and the recently opened Snug & lobby, we offer diverse, elegant experiences for our guests. Each space has its own identity and purpose, and we’re now looking for a true leader to take these spaces to the next level. Join us to help create a London experience like no other! Kimpton Fitzroy Hotel is in the heart of Bloomsbury just a 2 minute walk from Russell Square tube station where the Piccadilly line runs 24hrs a day on Fridays and Saturdays! As a Bars Manager, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences. The Role: This is a rare opportunity to lead multiple outlets within one of London’s most characterful hotels. We're seeking a dynamic Bars Manager with experience across luxury hotel bars, high-end restaurant bars, or stand-alone cocktail venues. You’ll be the creative and operational lead across all bar-focused areas, driving excellence in guest experience, team performance, and commercial results. Key Responsibilities: Oversee daily operations across Fitz’s bar, the Parlour, Summer Terrace, Lobby and Snug Build, stabilise and lead high-performing bar teams, fostering a positive and growth-oriented culture. Spearhead creative drink development, seasonal menus and concept innovation that reflect the venue’s unique style. Drive service standards, training, and upskilling to elevate team knowledge and guest interaction. Work cross-functionally with Events, Kitchen, and Front of House to ensure smooth service and premium guest experiences. Manage budgets, cost control, and P&L responsibilities – knowing how to balance creativity with commercial acumen. Maintain and grow a network within the industry, bringing in new ideas, trends, and talent. What We’re Looking For: At least 2 years' experience in a similar multi-outlet leadership role in a high-end bar or luxury hotel setting Deep knowledge of mixology, bar trends, spirits, and menu development Proven ability to lead, mentor and inspire bar teams with hands-on management. Experience stabilising teams and implementing structure and service excellence. Experience of LQA or Forbes standards a plus. Strong financial understanding and the ability to balance innovation with profitability. A proactive, passionate individual who’s culturally aligned with our vision and excited to put our bars on the map. What You’ll Get: The autonomy to lead creatively and strategically. A supportive environment where your ideas are valued. The chance to work with a fabulous, dedicated team and help elevate them to new heights. Room to grow your career in a well-established, forward-thinking hotel group. If you’re ready for a challenge and thrive on crafting elevated guest experiences through visionary leadership and drink innovation, we’d love to hear from you. Do you have what it takes to be our next Bars Manager? If so, we would love to hear from you. We are committed to offer and provide our Bars Manager with a competitive salary and a large range of benefits including: Competitive Salary plus service charge and great IHG perks! 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated). Plus, the opportunity to take part in volunteering days if you wish to do so. Access to Wagestream a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. Free meals whilst on duty prepare by skilled chefs! Worldwide employee and friends & family hotel room discounts Discounts off your supermarket shop, other shopping, and experiences through our portal! Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders Season ticket loan. Life insurance Regular sporting and social events Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. What more you ask? We have been named ‘The plushest pet-friendly hotel,’ because our heartfelt connection does not end with humans, it is extended to our furry friends. Want to know more? Apply now as we would love to hear from you! You are always welcome here! We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. Please click ‘apply’ now! You must meet the legal requirements to work in the UK. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Chef Manager
Bupa - Woodford Green, England
PermanentFull time
Job Description: Chef Manager Harts House Care Home - Harts Grove, Woodford, Woodford Green IG8 0BF CQC rating: Good Carehome.co.uk rating: 9.2 / 10 Salary up to £37,232 depending on experience + £3000 annual bonus* Permanent contract 40 hours per week on a rota basis Welcome bonus: £1000** We make health happen Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: Using your passion for cooking and experience in a fresh food kitchen to create a varied and nutritional menu in line with the dietary needs and preferences of our residents Using your natural leadership skills to train and mentor the kitchen team to deliver an excellent dining experience Being innovative in your approach to cooking and maintaining high standards Managing all mandatory paperwork including: adhering to COSHH and HACCP guidelines, company policies and procedures, budgets, managing orders and deliveries Catering for special events or seasonal activities, such as summer fetes, Christmas parties and birthdays (as required) Key Skills / Qualifications needed for this role: A passion for cooking with previous experience working in a fresh food kitchen and relevant hygiene certificates. You want to create and deliver an excellent dining experience at each meal and make our residents feel at home. You're a natural leader, open to new ideas with an innovative approach to cooking, always maintaining high standards. You'll enjoy mentoring and supporting others and you'll cherish the little moments with our residents, sharing your love of food with them. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. * Your welcome bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. ** You'll also be eligible to receive a quarterly bonus based on performance. Chef Managers who achieve 6 Key Performance Indicators (KPI's) will receive a quarterly incentive of £500 (subject to usual tax & NI deductions) *** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Harts House
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Contract Manager
CBW Staffing Solutions Limited - White City, London
£80,000 to £80,000 a year
PermanentFull time
Contract Manager – FM Service Provider – White City Place, West London – £80,000 per annum Are you an experienced Hard Services Contract Manager looking to take ownership of a high-profile commercial campus in West London? CBW is recruiting for an experienced Contract Manager to join a leading FM service provider at White City Place, one of West London’s most prominent commercial and innovation campuses. This is an excellent opportunity to take responsibility for the hard FM delivery across a small portfolio of buildings located within the White City Place campus, all within easy walking distance of one another. The successful candidate will lead a dedicated on-site team consisting of engineers, supervisors and administrative support, taking overall responsibility for engineering performance, compliance, client relationships, financial management and the day-to-day delivery of the contract. With multiple buildings, a busy campus environment and a highly professional client base, this role would suit an established Contract Manager who enjoys being visible on site, technically involved and commercially accountable, while building a strong relationship with the client. Hours of Work Monday to Friday – 08:00 to 17:00 Key Duties & Responsibilities - Report directly to the Operations Manager and take overall responsibility for the day-to-day delivery of the contract. - Lead and manage the on-site engineering, supervisory and administrative teams across the campus. - Oversee all planned preventative and reactive maintenance, ensuring high standards of service delivery across each building. - Manage contract KPIs and SLAs, ensuring performance targets are consistently achieved. - Act as a key point of contact for the client, developing strong relationships and maintaining a visible presence across the campus. - Take ownership of health, safety, environmental and statutory compliance across the contract. - Plan and coordinate building shutdowns, major maintenance activities and complex client projects. - Manage specialist subcontractors and ensure works are completed safely and to the required standard. - Oversee and maintain the permit-to-work system. - Provide technical guidance and support to supervisors, engineers and the client. - Lead recruitment, onboarding, development and performance management of the site team. - Conduct annual appraisals and support the continued development of team members. - Manage contract reporting and provide clear updates on operational and technical performance. - Maintain responsibility for budgets, P&L and overall financial performance. - Identify opportunities for additional works and contract growth while continuing to improve the client experience. - Attend and lead client meetings, providing operational, technical and commercial updates. - Ensure company quality procedures and standards are maintained throughout the contract. Requirements - Recognised Electrical or Mechanical engineering qualification – City & Guilds, HNC, HND or equivalent/higher. - Previous experience managing Hard FM services within a large commercial building, campus or multi-building estate. - Proven experience managing engineering teams, supervisors and specialist subcontractors. - Strong technical knowledge of commercial building services and maintenance. - Previous responsibility for KPIs, SLAs, compliance, budgets and P&L. - Strong client-facing skills with the confidence to build relationships with senior stakeholders. - Excellent leadership, communication and organisational skills. - Ability to manage and prioritise a varied and demanding workload. This is a fantastic opportunity for an experienced Contract Manager to take ownership of a prestigious West London campus, leading an established engineering operation within a modern and fast-paced commercial environment. Please send your CV to Katie at CBW Staffing Solutions for more information.
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Contract Manager
CBW Staffing Solutions Limited - White City, London
£80,000 to £80,000 a year
PermanentFull time
Contract Manager – FM Service Provider – West London – £80,000 per annum Are you an experienced Hard Services Contract Manager looking to take ownership of a high-profile commercial portfolio in West London? CBW is recruiting for an experienced Contract Manager to join a leading FM service provider, taking responsibility for the hard FM delivery across a small portfolio of prestigious commercial buildings in West London, all located within easy walking distance of one another. The successful candidate will lead a dedicated on-site team consisting of engineers, supervisors and administrative support, taking overall responsibility for engineering performance, compliance, client relationships, financial management and the day-to-day delivery of the contract. With multiple buildings, a busy commercial environment and a highly professional client base, this role would suit an established Contract Manager who enjoys being visible on site, technically involved and commercially accountable, while developing a strong relationship with the client. Hours of Work Monday to Friday – 08:00 to 17:00 Key Duties & Responsibilities - Report directly to the Operations Manager and take overall responsibility for the day-to-day delivery of the contract. - Lead and manage the on-site engineering, supervisory and administrative teams across the portfolio. - Oversee all planned preventative and reactive maintenance, ensuring high standards of service delivery across each building. - Manage contract KPIs and SLAs, ensuring performance targets are consistently achieved. - Act as a key point of contact for the client, developing strong relationships and maintaining a visible presence across the portfolio. - Take ownership of health, safety, environmental and statutory compliance across the contract. - Plan and coordinate building shutdowns, major maintenance activities and complex client projects. - Manage specialist subcontractors and ensure works are completed safely and to the required standard. - Oversee and maintain the permit-to-work system. - Provide technical guidance and support to supervisors, engineers and the client. - Lead recruitment, onboarding, development and performance management of the site team. - Conduct annual appraisals and support the continued development of team members. - Manage contract reporting and provide clear updates on operational and technical performance. - Maintain responsibility for budgets, P&L and overall financial performance. - Identify opportunities for additional works and contract growth while continuing to improve the client experience. - Attend and lead client meetings, providing operational, technical and commercial updates. - Ensure company quality procedures and standards are maintained throughout the contract. Requirements - Recognised Electrical or Mechanical engineering qualification – City & Guilds, HNC, HND or equivalent/higher. - Previous experience managing Hard FM services within a large commercial building or multi-building estate. - Proven experience managing engineering teams, supervisors and specialist subcontractors. - Strong technical knowledge of commercial building services and maintenance. - Previous responsibility for KPIs, SLAs, compliance, budgets and P&L. - Strong client-facing skills with the confidence to build relationships with senior stakeholders. - Excellent leadership, communication and organisational skills. - Ability to manage and prioritise a varied and demanding workload. This is a fantastic opportunity for an experienced Contract Manager to take ownership of a prestigious West London commercial portfolio, leading an established engineering operation within a modern and fast-paced environment. Please send your CV to Katie at CBW Staffing Solutions for more information.
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Account Manager
CBW Staffing Solutions Limited - North West London, London
£85,000 to £90,000 a year
PermanentFull time
Account Manager - FM Service Provider - North West London - Up to £90,000 This is an exciting opportunity to work for an established FM service provider located in NW London. CBW are currently seeking an experienced Account Manager to oversee the delivery of all hard FM services across a new and large estate. The successful candidate will be M&E qualified with a proven track record in facilities management. You will be responsible for managing dedicated on-site engineering teams, ensuring all planned and reactive maintenance activities are completed to the highest standards, and that the properties operate efficiently on a day-to-day basis. Hours of work Monday to Friday - 08:00am to 17:00pm Key duties & responsibilities - Report directly to the Account Director - Manage agreed KPI and SLA's. - Responsible for managing the company's H&S and environmental performance on the contract. - Plan and implement building shutdowns and complex client project works. - Responsible for managing the company's quality procedures on site - Recruitment of any new staff - Responsible for the development of all staff, which will include annual appraisals. - Manage staff absenteeism and be responsible for disciplinary issues - Management of client relationships on a daily basis. - Management of all reports. - Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue - Offer technical support to both the client and the engineering team - Responsible for the permit system. - Attend client meetings - Financial understanding/experience (P&L etc) Requirements - Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher. - Experience of service delivery across a commercial portfolio (Hard Services) - Previous experience of managing an FM engineering team. - A proven track record in commercial building maintenance - Ability to communicate both verbally and in writing with all levels of staff and clients. - Ability to manage and prioritise a demanding and varying workload. - Excellent communication and customer service skills
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House Manager
McCarthy Stone - Barnet
£18,798 to £18,798 a year
PermanentPart time
House Manager – Retirement Living Location: Samuel House estate in Oakwood, Greater London Hours: 25 hours per week (Monday to Friday, all year round) Salary: £18,798.00 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship — applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK’s leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Oakwood, Greater London. Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: Group personal pension and life assurance Employee Assistance Programme Flexible working hours Work in beautiful surroundings Generous annual leave (25 days, rising to 28 days) plus bank holidays Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more) Role Overview – House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: Welcoming new homeowners and helping them settle into their new homes Providing a front-of-house service and engaging warmly with all visitors Being the first point of contact for residents and offering assistance, guidance, or support Managing supplier relationships to ensure smooth day-to-day operations Acting as the face of McCarthy Stone for homeowners’ families and friends Handling resident concerns with sensitivity, confidentiality, and respect Overseeing estate management, including communal areas, gardens, and grounds Supporting the development of a strong community through organising social events and regular resident meetings Ensuring compliance with all Health and Safety requirements About You – What We’re Looking For We’re looking for someone who: Has excellent communication skills and a proactive attitude Has previous experience in a customer-facing or service management role Demonstrates professionalism and a commitment to high-quality service Enjoys variety and takes initiative in a busy environment Can solve problems effectively and remain calm under pressure Is comfortable using Microsoft Word, Outlook, and other basic digital tools Has an awareness of basic Health and Safety (training will be provided) Holds or is willing to obtain first aid qualifications (training provided) Experience in property management is an advantage Enjoys organising events Training & Development You’ll receive full support and professional training through our in-house development programmes, which include: First Aid certification Dementia Friends training Workplace safety courses Ongoing development and progression support Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact — we’d love to hear from you. Applications are reviewed as soon as they’re received. We may appoint before the closing date, so early application is encouraged. ADD THE LINKED IN CODE FOR THE DIFFERENT TAP About Us As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. McCarthy &Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy & Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2026 as well as making the Great Place to Work for Development and Wellbeing list! At McCarthy & Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date . #LI-GM1
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Operations Manager
Home Group Limited - Harrow, London
£42,178 to £52,747 a year
PermanentFull time
About the role Salary circa £55,000 per annum depending on skills and experience, plus 34 days leave, rising to 39, and 2 paid volunteering days each year. Home, a place where you belong You’ll shape how services run and improve, not just oversee them. In this role, you’ll influence service innovation, drive operational improvements, and lead teams delivering supported, rented, and leasehold homes. If you want a role where your decisions matter, your voice shapes strategy, and your leadership improves everyday lives, this is a chance to step up and make a real impact. What you’ll do • Lead housing and supported managers to deliver high quality, customer centred services. • Drive service improvement using data, insight, and strong operational grip. • Manage budgets and performance across a varied portfolio of homes and services. • Build trusted relationships with commissioners, partners, and internal teams. • Coach and develop colleagues to create confident, high performing teams. Why join us You’ll have the space to influence strategy and shape how services are delivered, while growing your leadership impact across a wide and varied portfolio. You’ll work with experienced colleagues who value collaboration, learning, and doing the right thing for customers. With flexibility, trust, and real development opportunities, this is a role where you can stretch yourself and see the difference you make. Be part of one of the UK’s Great Places to Work! Unfortunately, we can’t offer a CoS for this role. You have • Level 4 Certificate in Housing or willing to achieve upon joining us within an agreed timeframe, supported by the organisation and strong experience managing housing, supported living, or customer services. • You have led and developed managers and teams through change and challenge. • You have confidence managing complex budgets and performance targets. • You have solid knowledge of compliance and regulatory requirements. • You have excellent communication skills and build relationships with ease. We are looking for an experienced housing professional who has the customer at the heart of what we do, is organised and loves working with different teams to resolve complex situations. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits • You will manage a portfolio of rented and home ownership properties across North and West London. • The role will involve regular travel across your portfolio, as well as visits to other regional offices as required. • You will be expected to live within the region and spend at least three days a week working in the community. • You need an Enhanced with barring list DBS check (we pay) • You need to be able to drive and have access to your own vehicle insured for business purposes What’s in it for you? • 34 days leave, rising to 39 (this includes bank holidays and a “me day”) and the option to buy 5 more each year • Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more • Matching pension contribution (up to 7% and life insurance of 3x basic salary) • 800+ discounts on shops, holidays, days out, tech and more • Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Finally For reasonable adjustments email recruitment@homegroup.org.uk. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.
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Store Manager
Shoe Zone
£26,250 to £27,000 a year
PermanentFull time
shoezone has an opportunity for a Store Manager to join our team based in Wood Green. You will join us on a full time (37.5 hours), permanent basis and in return, you will receive a competitive salary. Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers? Us We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 257 stores and have approximately 2,000 employees across the UK. Our store portfolio consists of 50 town centre stores, which stock the core shoezone product range and 163 hybrid town centre stores and 44 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service. During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13. The Store Manager role: As a Store Manager you will have the responsibility for the running of your store - you will be a hands on individual who leads from the front in a role which can at times be challenging and demanding, focussing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team. Key duties and responsibilities of our Store Manager: - Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast paced environment. - Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom. - Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard. - Providing a safe environment for your team and customers by implementing current health and safety policies. What we’re looking for in our Store Manager: - A background in retail store management - Able to demonstrate your passion for retail and customer service - Be ready to take the next step in you retail Management career - Someone who likes to be busy, able to multitask and can embrace change - Able to listen to your team - Be open and willing to learn and use your insight to develop the business Benefits you’ll receive as our Store Manager: - Holidays starting at 28 days which will increase to 33 days after 5 years service - Profit Share Scheme - 25% Discount on all our product range - Birthday Holiday - Opportunities for Progression and Development - Workplace pension including life cover - Access to wellbeing support Are we the right for you? We are hands on at shoezone, and we have a ‘Just do it’ attitude when it comes to our stores, The pace is fast, our standards are high and we’re proud to be the best! We work very hard to meet the needs of our loyal customers. We are ever evolving and developing to ensure we stay current with market trends and customer expectation by embracing change. Are you right for us? If you feel that you have the skills and experience required to become our Store Manager, please click ‘apply’ today. We would love to hear from you!
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Shift Manager
Greggs PLC - Bromley, Kent
£13.80 per hour.
PermanentPart time
About the role Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You\'ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to: Inspire the team to deliver amazing results and maintain the excellent standards of the shop Lead by example and serve our customers in a fast and friendly manner Prepare our much-loved products, including making sandwiches and managing the ovens Ensure our displays are fully stocked at all times, with plenty of choice available for our customers Keep the shop looking clean, tidy and presentable What we can offer you Competitive pay paid weekly Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products Free hot drinks for you to enjoy while on shift Paid breaks allowing you to recharge your batteries We share 10% of all our profits with our colleagues Health and Wellbeing App providing Remote GP and Physiotherapy services Holiday entitlement that grows as your career grows with us Colleague share plans to help you invest and save for your future Pension scheme to help you plan for your future. We’ll match your contributions up to 7% Confidential employee assistance app and helpline to help with your wellbeing Long service awards celebrating key milestones in your career Savings and discounts for your everyday shopping, leisure and wellbeing About you You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You\'ll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now! About us Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs. About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. #VP25
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