Contract Manager


Company:	CBW Staffing Solutions Limited
Salary:	£80,000 to £80,000 a year
Hours:	Full-time
Location:	White City, W12
Job type:	Permanent
Posting date:	19 Sept 2026
Closing date:	18 Oct 2026

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Summary

Contract Manager – FM Service Provider – West London – £80,000 per annum

Are you an experienced Hard Services Contract Manager looking to take ownership of a high-profile commercial portfolio in West London?

CBW is recruiting for an experienced Contract Manager to join a leading FM service provider, taking responsibility for the hard FM delivery across a small portfolio of prestigious commercial buildings in West London, all located within easy walking distance of one another. The successful candidate will lead a dedicated on-site team consisting of engineers, supervisors and administrative support, taking overall responsibility for engineering performance, compliance, client relationships, financial management and the day-to-day delivery of the contract. With multiple buildings, a busy commercial environment and a highly professional client base, this role would suit an established Contract Manager who enjoys being visible on site, technically involved and commercially accountable, while developing a strong relationship with the client.

Hours of Work

Monday to Friday – 08:00 to 17:00

Key Duties & Responsibilities

- Report directly to the Operations Manager and take overall responsibility for the day-to-day delivery of the contract.

- Lead and manage the on-site engineering, supervisory and administrative teams across the portfolio.

- Oversee all planned preventative and reactive maintenance, ensuring high standards of service delivery across each building.

- Manage contract KPIs and SLAs, ensuring performance targets are consistently achieved.

- Act as a key point of contact for the client, developing strong relationships and maintaining a visible presence across the portfolio.

- Take ownership of health, safety, environmental and statutory compliance across the contract.

- Plan and coordinate building shutdowns, major maintenance activities and complex client projects.

- Manage specialist subcontractors and ensure works are completed safely and to the required standard.

- Oversee and maintain the permit-to-work system.

- Provide technical guidance and support to supervisors, engineers and the client.

- Lead recruitment, onboarding, development and performance management of the site team.

- Conduct annual appraisals and support the continued development of team members.

- Manage contract reporting and provide clear updates on operational and technical performance.

- Maintain responsibility for budgets, P&L and overall financial performance.

- Identify opportunities for additional works and contract growth while continuing to improve the client experience.

- Attend and lead client meetings, providing operational, technical and commercial updates.

- Ensure company quality procedures and standards are maintained throughout the contract.

Requirements

- Recognised Electrical or Mechanical engineering qualification – City & Guilds, HNC, HND or equivalent/higher.

- Previous experience managing Hard FM services within a large commercial building or multi-building estate.

- Proven experience managing engineering teams, supervisors and specialist subcontractors.

- Strong technical knowledge of commercial building services and maintenance.

- Previous responsibility for KPIs, SLAs, compliance, budgets and P&L.

- Strong client-facing skills with the confidence to build relationships with senior stakeholders.

- Excellent leadership, communication and organisational skills.

- Ability to manage and prioritise a varied and demanding workload.

This is a fantastic opportunity for an experienced Contract Manager to take ownership of a prestigious West London commercial portfolio, leading an established engineering operation within a modern and fast-paced environment.

Please send your CV to Katie at CBW Staffing Solutions for more information.

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