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    Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

    8,665 Apprenticeships Engagement and Senior Compliance Officer jobs in UK

    Showing results 6,081 to 6,090 of 8,665


    Showing results 6,081 to 6,090 of 8,665


    Admin Support & School Attendance Officer

    eTeach UK Limited - Llandaff, Cardiff

    Grade 4 SCP 6-11 (£25,989- £28,142) Pro Rata

    On-sitePermanentPart time

    Danescourt Primary SchoolDanescourt WayLlandaffCardiffCF5 2SNAge range 3-11Administrative Support & School Attendance OfficerRef: ED50217138Contract: Permanent, Part TimeSalary: Grade 4 SCP 6-11 (£25,989- £28,142) Pro Rata Hours: 25 hours a week 39 weeks per annum (term time)(8.30 am – 2.00 pm)To start as soon as possibleThe governing body would like to invite applications for an Administrative Assistant and School Attendance Officer to work at Danescourt Primary School. The Administrative Assistant and Attendance Officer (SAO) will be responsible for providing efficient administrative support, monitoring pupil attendance, maintaining accurate records, producing attendance reports. The role requires excellent organisational, communication, and data management skills, together with a commitment to safeguarding and promoting positive outcomes for all pupils.Essential Skills and Experience:• Excellent communication skills • Excellent interpersonal skills building positive relationship building with pupils, parents/carers, and external agencies• Strong organisational skills and ability to prioritise workload• Accurate record keeping and attention to detail• Maintain accurate pupil and staff records using the school's management information system Arbor• Prepare correspondence, letters, reports, and other school communications.• Assist with data input, data management, and statutory returns.• Organise meetings, appointments, and school events as required.• Support the administration of trips, clubs, and other school activities.• Confidentiality and data protection awareness (GDPR)• Time management and ability to meet deadlines• IT proficiency, including Microsoft Office (Excel, Word, Outlook) and school MIS system Arbor• Ability to work independently and as part of a team• Positive relationship building with pupils, parents/carers, and external agenciesAttendance-Specific Skills• Monitoring and analysing attendance data• Identifying patterns of absence and lateness• Conducting attendance investigations and working in partnership with the Headteacher, Senior Leadership Team, Link Governor for attendance and the Cluster SAO. We can offer the successful candidate: A busy, stimulating and happy school environment. A supportive team to work with. An opportunity to work with a close community of parents and children. This post is subject to a Disclosure and Barring Service Enhanced check.Please download or print off the application form by selecting the “Apply Now” button.Application forms should be completed in full and returned to the school by the closing date. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.Closing date: Friday 11th September 2026 at 12 noon Shortlisting: 15th September 2026Interview date: Wednesday 23rd September 2026Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. As an equal opportunities employer, we value diversity. Therefore, although not a requirement for application, we welcome and encourage applications from underrepresented individuals including those:• aged under 25; • not in employment, education or training;• from our local communities including in particular disabled individuals, carers and those from the Cardiff BAME and LGBT+ communities;• ability to communicate fluently in Welsh.[

    Added on 26 Aug 2026

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    21648 - Probation Service Officer - Macclesfield

    Ministry of Justice - Macclesfield

    £28,064 to £33,549 a year

    On-sitePermanentFull time

    Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be? We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service. If this sounds like you, apply now. If you are successful in the recruitment process to join the Probation Service, your starting salary will be £28,064, Pro-Rata for Part-Time roles. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows. New entrants are expected to join on the minimum of the pay band. Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable. Overview of the job The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement. For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment. Right to work in the UK You must have the right to work in the UK and Civil Service (https://www.gov.uk/government/publications/nationality-rules). Skilled Worker visa changes from 22 July 2025 In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa. From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result: HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a probation services officer unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you apply to be a probation services officer and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here. Civil Service recruitment: nationality rules Civil Service This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment. You can read more about Skilled Worker visas and the eligibility criteria here (https://www.gov.uk/skilled-worker-visa) About us: By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise. Successful applicants may be based a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer please click here About the Recruitment Process To apply to this role you will be required to complete a short application form and detail responses to Civil Service Behaviours and Experience based question. As part of this application, you will also be required to sit the Civil Service Judgement test (CSJT). The CSJT is a two-part test which looks at your ability to make decisions in relation to specific civil service behaviours. The CSJT is stage one of your application process and you will have the option to complete a practice test immediately before taking the test, to give you an insight of what to expect before you start. If you would like more information relating to reasonable adjustments and the CSJT, please see more details here. You can also watch a short a video here. You can find out more about the CSJT and complete a practice test now here. If you are successful in passing this stage, your full application will be sifted once the application deadline has closed. You will then receive further instruction on the progress and outcome of your application. If you are successful in passing both the CSJT and application sift process you will be invited to interview. If in the event we receive a high volume of applications, we may only assess candidates against the lead behaviour. There is also no guarantee that you will progress to the next stages of the recruitment process; however, we will keep you informed at each stage.

    Added on 1 Sept 2026

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    202608: Prison Officer - HMP Coldingley

    Ministry of Justice - Woking

    On-sitePermanentFull time

    Prison officer - HMP Coldingley HMP Coldingley, Shaftesbury Rd, Bisley, Woking GU24 9EX Starting salary: £38,816 (for a 39 hour week inc 20% unsocial) City/Town: Woking Region: Kent, Surrey & Sussex Vacancy type: Merit Skilled Worker visa sponsorship may be available for this role, subject to eligibility and in line with the UK Immigration Rules in force at the time of application. However, due to current immigration requirements and recruitment timescales, candidates who require Skilled Worker visa sponsorship are unlikely to be sponsored if applying to this campaign. Applicants are strongly encouraged to consider their right to work in the UK carefully before applying. You can read more about Skilled Worker visas and eligibility criteria at gov.uk. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. An extraordinary job In this unique career, you’ll have the opportunity to carry out many different roles in any one day. During the recruitment process you will be assessed on: communicating and influencing managing a quality service making effective decisions caring To become a prison officer, you will need to: be at least 18 years old at the commencement of employment meet the Civil Service Nationality requirements pass a medical and fitness assessment meet the required eyesight standard in both eyes for safety reasons, meet a suitable standard of hearing. Whilst tattoos are permitted, including those that are visible, they must not be deemed as offensive, discriminatory, violent, or intimidating in any way. Facial tattoos are generally not acceptable, except where this is for cultural, religious, or medical reasons. For safety reasons, everyone training to be a prison officer needs a suitable standard of hearing (without the use of hearing aids). To work in a high security prison (category A) you must have been a resident in the UK for the last 3 years. How to apply Once you have completed your initial application form. You will then be invited to complete stage 1 of the online tests, to see if you have basic judgement and numerical skills. If you are successful, we invite you to the stage 2 values based assessment (VBA) If you pass the VBA, you'll progress to the Online Assessment Centre (OAC). Candidates who achieve a higher pre-determined VBA score may be invited to the OAC sooner. Once you’ve successfully completed the OAC and you are allocated to a vacancy, you will complete a medical and fitness test. This will cover an eyesight test, hearing test and basic health screening, including a blood pressure check. Pay The initial training is 37 hours a week. After training, you can choose to work 37, 39 or 41 hours a week. Your annual salary will reflect your weekly hours. 37 hours a week = £36,928 a year 39 hours a week = £38,816 a year 41 hours a week = £41,334 a year All salary figures quoted include any additional allowances. The standard working week of a prison officer is based on a 39 hours per week shift pattern. Benefits 25 days’ annual holiday (rising to 30 days after 10 years’ service) paid time off for public holidays and 1 extra privilege day Civil Service pension with employer contributions of 28.97% cycle to work scheme, travel loans and other benefits Read more about prison officer benefits  Job offers: merit vacancy This is a merit job vacancy. If you are successful at the online assessment centre, you will be added to a merit list based on your score. When all applicants have completed the assessment centre, the prison will make job offers to individuals with the highest scores first when positions become available. You can stay on the merit list for 12 months. After this, you’ll need to apply again. Operational Support Grade Role Our Online Assessment Centre (OAC), will not only assess you against the key criteria to become a prison officer but will also determine your suitability for appointment as an operational support grade OSG If following attendance at your OAC, you are unsuccessful in your application to become a prison officer, we may instead offer you an alternative role as an OSG. Operational support grade - Ministry of Justice The Civil Service Code sets out the standards of behaviour expected of Civil Servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. If you feel the recruitment process has breached the principles you can raise a complaint by contacting Shared Services Connected Ltd: call 0845 241 5358 (Monday to Friday 8am - 6pm) or email Moj-recruitment-vetting-enquiries@gov.sscl.com Diversity & Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy Reasonable adjustment support Just tick ‘yes’ when it asks if you think you might need a reasonable adjustment.

    Added on 27 Aug 2026

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    Communications Officer (First Contact/Despatch)

    Metropolitan Police - Westminster, London

    from £46,193 a year

    On-sitePermanentFull time

    First Contact You are the first point of contact. You gather critical information, assess threat, risk and harm, and ensure the situation is clearly understood. You capture every detail accurately, knowing that what you pass on will directly influence the response. Once complete, you pass the information seamlessly to a colleague for action — and move straight on to the next call. Despatch You take that information and turn it into action. You prioritise incidents, deploy resources, and coordinate officers and partner agencies across London. You stay in constant communication with units on the ground, adapting to a situation that can change in seconds. Your decisions ensure the right people, with the right skills, get to the right place — fast. We are always looking for great people to join our team — in both roles. You will be customer-focused and professional, with excellent attention to detail and a calm head under pressure. Above all, you’ll have the drive and determination to make a difference to the communities of London. This can be a challenging and intense environment. Every day, our teams handle around 13,000 emergency and non-emergency calls and 12,000 digital interactions. No two days are the same.

    Added on 20 Aug 2026

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    Attendance Assistant – Educational Outreach Officer

    inploi - Stockport

    Competitive

    PermanentFull time

    Stockport School Mile End, Stockport, SK2 6BW Tel: 0161 483 3622 Fax: 0161 456 9452 headteacher@stockport.stockport.sch.uk www.stockportschool.net Attendance Assistant Educational Outreach Officer Scale 5 (£29,542 - £32,046 pro rata) 37 hours, Full-Time (Part-Time working requests may also be considered) Term Time, plus 2 days Permanent Start Date: September 2026 or as soon as possible after Application Deadline: 20 September 2026, 11:59pm To request an information pack, please visit our website www.stockportschool.net or contact the Headteacher's P.A., Mrs J. Richards, at j.richards@stockport.stockport.sch.uk. We are seeking to appoint an outstanding practitioner to the post of Attendance Assistant Educational Outreach Officer. The successful candidate will join a high achieving and ambitious team in our very popular and over-subscribed school. We are seeking to appoint an inspirational and innovative candidate, ideally with a proven track record or future potential to consistently deliver high quality service provision and outcomes for students and families. The school is a very popular over-subscribed school with year-on-year improving results. This role will provide the post holder with the opportunity to join a large, vibrant, well established and very successful school, and within it, a very strong and effective pastoral and administrative support team. The successful candidate will also be able to freely access and gain excellent professional development as they progress in their career. The Attendance Role: The post involves supporting the Attendance Manager with the responsibility for the support, challenge and administration of effective Attendance systems to support educational engagement in school. To raise the profile and importance of attendance within the school and community by working to develop procedures and initiatives aimed at raising and maintaining attendance. To improve and maintain whole school attendance and address and reduce persistent non-attendance to a minimum of national levels. If you would like to find out more about the role please contact j.richards@stockport.stockport.sch.uk for an informal discussion about the role This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check. Privacy Notice Follow our recruitment team on X, Instagram and Facebook for updates on our vacancies and recruitment events. Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce. We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

    Added on 4 Sept 2026

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    Data and Assessment Officer - Maternity Cover

    inploi - Wigan

    Competitive

    PermanentFull time

    Bedford High School Manchester Road Leigh WN7 2LU Salary: Grade 6, £27,471 - £30,314 per annum. 37 hours per week, term time, working 37 weeks per year Temporary (maternity leave cover) Required for as soon as possible Do you want to work at a school where staff thrive and students flourish? Where relationships matter, where wellbeing isn’t just a slogan, and where colleagues genuinely enjoy coming to work? Do you want to join a school where staff feel valued, supported and proud of what they achieve together? Here’s what sets us apart: A Warm, Supportive Team You’ll join colleagues who collaborate daily, celebrate success and share a mission to provide an exceptional experience for every student. A School That Truly Invests in Staff We offer high-quality CPD, coaching, mentoring and leadership development. Our staff retention is strong because colleagues feel supported, trusted and appreciated. Wellbeing Comes First A dedicated wellbeing hour, Mental Health First Aiders, family-friendly policies and a culture that actively protects worklife balance. And most importantly, you’ll feel the difference the moment you walk through the door. As one colleague shared: “I’m very happy here and feel respected and looked after.” Who are we looking for? An organized and proactive individual, with good attention to detail, who can manage a range of different administrative tasks. You’ll enjoy working as part of a team and also solo. You’ll have good IT and communication skills and connect well with others. So, come and see us; we warmly encourage visits. You’ll get a feel for our culture, meet our team and see first-hand why Bedford is such a rewarding place to work. If you feel you have the necessary skills and qualities to undertake this role, we will be delighted to receive your application form. Please complete the application form, we do not accept CV’s and return to Mrs Claire Taylor, HR Manager, at the school address or by email to recruitment@bedford.wigan.sch.uk. Early applications are encouraged and we reserve the right to close the vacancy early and interview before the closing date if a suitable candidate is found. All offers of employment are conditional subject to an enhanced disclosure with child barred list, appropriate overseas checks, medical clearance, relevant qualification certificates and references satisfactory to the school. In line with recommendations from Keeping Children Safe in Education Guidance we will carry out an online search as part of our due diligence for all shortlisted candidates, you will be required to complete a self-declaration of any criminal records or information that would make you unsuitable to work with children. At Bedford High School safeguarding is everyone’s responsibility. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment and to adhere to the school’s safeguarding policies and procedures. All candidates must be legally entitled to work in the UK and comply with the Immigrations, Asylum and Nationality Act regulations. Applications from all sections of the community are welcome. This post involves working with children, young people or vulnerable adults and is therefore Exempt from the Rehabilitation of Offenders Act. Shortlisted candidates will be notified by email of the interview arrangements. Please ensure your correct email address is provided on your application form. In line with recommendations from Keeping Children Safe in Education Guidance we will carry out an online search as part of our due diligence for all shortlisted candidates. Shortlisted candidates are also required to complete a self declaration of any criminal records or information that would make you unsuitable to work with children. As we receive many applications for posts, we regret that we will only be able to contact those applicants who are shortlisted for interview. Therefore, if you have not heard from us within four weeks of the closing date, please assume you have not been shortlisted for interview on this particular occasion. Applications forms are returnable to the school If you require any further information, please contact the school on recruitment@bedford.wigan.sch.uk or 01942 909009 Interview date: To be confirmed This position is subject to Enhanced Disclosure Procedures plus child barred list check The employer is committed to safeguarding To view the details relating to this position and to access the application form, please click the links below: Supporting Documents ↗ Guidance for Safer Working Practice ↗ DBS Policy Statement – Schools ↗ Childcare Disqualification Requirements ↗ Application Pack ↗ Working Together to Safeguard Children ↗ Application Form ↗ Recruitment and Employment Privacy Notice ↗ Privacy Notice for Application Forms

    Added on 4 Sept 2026

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    Commissioning Officer - Working Age Adults

    Darlington Borough Council - Darlington

    £40,001 to £50,000 a year

    PermanentFull time

    An exciting opportunity has arisen to join Darlington Borough Councilandrsquo;s Children and Adult Services to take the post of Commissioning Officer.andnbsp; Partnership working is excellent, with a real commitment to improving outcomes in Darlington. There is pace and energy to succeed, with a motivated and committed workforce, alongside a supportive management team. andnbsp; You will support the work of the Commissioning and Contracts Team to ensure that resources are used to commission services that make a positive impact, meet statutory obligations and contribute to overall strategic objectives. You will work as part of a team, with a focus on the specific projects, positive provider and stakeholder relations and outcome-based commissioning. You will be joining a dynamic and ambitious team which has a sharp focus on service improvement and meeting the needs and aspirations of the local people within Darlington. andnbsp; The role will have a particular focus on working age adults, however there will be some opportunity to work across the different portfolio areas. andnbsp; You will be passionate about achieving good outcomes for vulnerable children and adults, resilient and positive, with the ability to support, challenge and influence partners. You will have an eye for detail and be resilient with excellent relationship building skills. andnbsp; The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:andnbsp; 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)andnbsp; Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributionsandnbsp; Flexible workingandnbsp; Generous Maternity, Paternity and Adoption Leave schemesandnbsp; Staff equality forumsandnbsp; Green Car Leasing Schemeandnbsp; Access to a wide range of training, learning and developmentandnbsp; Physiotherapy serviceandnbsp; Confidential counselling serviceandnbsp; Great wellbeing offerandnbsp; Cycle to Work Schemeandnbsp; Dolphin Centre Fit for Life Discountsandnbsp; Local and National retailer discountsandnbsp; Vivup employee benefit app and Lifestyle Savingsandnbsp; Arriva Employee Travel Clubandnbsp;andnbsp; For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video. andnbsp; https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/ andnbsp; Find out further information about us and what itandrsquo;s like to work for our great team by visiting the Jobs and Careers home page. andnbsp; https://www.darlington.gov.uk/jobs-and-careers/ andnbsp; The successful applicants will be subject to a standard Disclosure and Barring Service check. General Information for Applicants: For a further informal discussion and any queries around the role profile and jobs itself please contact Alison Moffitt, Strategic Commissioning Manager onandnbsp;Alison.Moffitt@darlington.gov.uk, mobile 07788354243. andnbsp; If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on 01325 403217 or HR@darlington.gov.uk. If you are experiencing problems with the NE Jobs website, such as logging in, saving pages, on account queries please fill out the form within the link below. https://www.northeastjobs.org.uk/contactus All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted. You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience. andnbsp; We are an equal opportunitiesand#39; employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job. andnbsp; andnbsp;

    Added on 31 Aug 2026

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    Customer Care Complaints Officer (FTC)

    Lampton 360 - Feltham

    £31,500 - £35,000

    ContractFull time

    Job Advert * PLEASE NOTE THIS IS A FTC UP TO 6 MONTHS * ABOUT LAMPTON GROUP Established for over a decade, Lampton Group is wholly owned by the London Borough of Hounslow. This means we operate a commercially minded business, with a public service ethos. We work in close partnership with the Borough to provide commercial, strategic and social value to the community; any profits we make are invested back into essential services and community projects. We have three operating arms - Lampton Homes, Lampton Leisure and Lampton Services – each exists to enhance the lives of residents and support the council in supplying essential services. WHY JOIN LAMPTON GROUP? * We offer annual pay reviews and incremental pay increases * Hybrid working * 24 days holiday allowance, plus bank holidays * Free gym membership * Enhanced Maternity and Paternity leave and Pension Scheme  * Exclusive Discounts - save with Lampton Rewards and EE mobile offers * Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers * Sustainability Perks - cycle to work and electric car salary sacrifice scheme * Career Growth – CPD training, structured development, and leadership opportunities ABOUT THE JOB As a Customer Care Officer you will be responsible for offering a best-in-class complaint handling service as part of a team dedicated to the Voice of our Customer and Community.  The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers through root-cause analysis and action planning. KEY RESPONSIBILITIES INCLUDE: * Conduct investigations into formal complaints received and reach an outcome based on the merits of each case, communicating the findings and outcome to our customers and stakeholders, clearly and concisely, whilst constructing a strong oral and written argument  * Support the facilitation of Stage 2 Review meetings, with customers, advocates, stakeholders, and engaged independent customers.  * Liaise and develop a working relationship with other departments across the organisation and external stakeholders, including our clients, various Ombudsman, contractors, and local councillors.  * Support the collation of complaints data by recording common trends and themes by utilising data from our customer management systems. * Collate, review and feedback compliments and good-news stories to re-enforce positive behaviours. * Use appropriate tools to establish the root-cause of the problem and recommend actions to rectify the issue including preventative solutions.  * Identify areas of our systems, processes, policies, or training that may cause complaints and suggest improvement opportunities. * Conduct trend analysis to identify and highlight any organisational themes.  * Manage, collate and redact information for example information related to customer Subject Access Requests and FOI requests. * To undertake adhoc customer satisfaction surveys. * Support the wider VoCC team as required in other administrative activities EXPERIENCE AND QUALIFICATIONS REQUIRED * A track record of managing complaints and customer feedback * Strong knowledge of Data Protection and Freedom of Information regulations * Ability to investigate issues, problem-solve and make informed decisions. * Experience using CRM and customer data systems. * Experience working to KPIs, deadlines and accuracy standards. * Excellent written and verbal communication. * Strong attention to detail, literacy/numeracy and Microsoft 365 skills. * Confident handling challenging conversations with empathy and professionalism. * Strong interpersonal skills and collaboration ability. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.

    Added on 31 Jul 2026

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    Band 6 Emergency Planning Officer

    NHS Jobs - Birmingham

    £39,959 to £48,117 a year

    PermanentFull time

    *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

    Added on 7 Sept 2026

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    Work Placement Officer in Building Technologies

    Hull College

    £14,878.54 to £14,878.54 a year

    PermanentFull time

    Work Placement Officer in Building Technologies Hull Working Hours: 22 hours per week, Fixed-term until end of March 2027 Salary: £25,023 FTE (Actual Salary £14,878.54 per annum) Annual Leave: 172 hours per annum FTE As our Work Placement Officer, you will arrange and monitor the progress of full-time students on industry placements. Working in a team, sourcing learners, pre-screening and facilitating pre-interview preparation for all vacancies to ensure a high-quality placement service is provided in order to support learners and businesses for mutual success. Hull College provides high-quality education & training for school leavers & adults, offering a wide range of vocational study programmes, Apprenticeships & degrees. As one of the largest vocational institutes of its kind in the region, we have one focus - to create careers, not courses. We pride ourselves on this approach & are committed to ensuring our learners acquire the relevant skills, knowledge, attitudes & experience to progress in life, whether that is to seek employment in the industry of their choice or step up to higher education & university. While dedicated to delivering the very best experiences to our learners, we also extend the same commitment to our staff. We have worked hard to create an environment where all of our staff, no matter what their role, are empowered to inspire & support our vision to create better futures for the people of Hull. Responsibilities of our Work Placement Officer Arrange and monitor extended work placements for full time students Manage an agreed caseload of learners with minimum supervision to agreed timescales and standards. Responsible for risk assessments and Health and Safety issues that may relate to students within the workplace. Support tutors in the visiting schedule for all students. Assist in the administration with the recording of work placement activities. Promote the College’s curriculum programmes to employers and prospective learners. Attend internal and external meetings and events and report on learner progress. Maintain auditable records and record progress of learners on Pro Monitor What we’re looking for in our Work Placement Officer : Practical experience working in industry Understanding of T Levels and industry placements requirements (e.g., safeguarding, placement hours, employer engagement). Experience in liaising with employers and supporting students in finding and completing placements. If you have the skills and experience, we are looking for and would like to join us as our Work Placement Officer please click ‘Apply’ now, we’d love to hear from you! Hull College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of their safeguarding strategy and values. In addition, these posts require the colleague to undertake an enhanced disclosure check by the Disclosure and Barring Service. Please note that this post is subject to regulated activity. We at Hull College prioritise digital proficiency; all new staff should either be skilled or open to training, looking forward to hearing from you on the last point. Please be aware that this vacancy may close earlier dependent on the level of applications received so if you do wish to be considered we recommend that you complete the application as promptly as possible.

    Added on 7 Sept 2026

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