Clinical Support Worker | East of England Community Health and Care NHS Trust
Norfolk Community Health and Care NHS Trust - Norwich
£25,760 - £27,476 pro rata per annum
PermanentPart time
East of England Community Health and Care NHS Trust is hiring Clinical Support Workers within the state-of-the-art Willow Unit. Willow Unit at Norwich Community Hospital, provides a supportive environment for 48 patients. Willow Unit enables patients to make steady, step-by-step improvements and gain independence as they prepare to return to the community. Patients are supported to play an active role in their own care and feel confident about performing daily activities when they leave. Healthcare is delivered by a multidisciplinary team of clinical professionals dedicated to patient recovery and well being. East of England Community Health and Care NHS Trust is proud to be a vibrant and inclusive employer of choice in Norfolk. Whatever your role, you can benefit from flexible working, training and career progression opportunities, and a comprehensive well being offering including free staff gyms, counselling, and physiotherapy. Utilising the latest therapy and rehabilitation technology and practices, you will be a part of this team and will play a pivotal role in supporting patients back into the community and, in this role, we can offer you the opportunity to play a significant part in creating a reablement culture within this unit. Work as part of the team to deliver care in a reablement setting. To support an environment where all team members are responsible for a reablement ethos using a positive risk-taking approach for patients, their carers and families. To support patients being as independent as possible with their washing/dressing and nutritional needs. To work as part of a multidisciplinary team within a quality framework to ensure that the highest standards of care are met. To support and deliver innovation within discharge practice and pathways. To work with system partners including the voluntary sector to ensure that patients experience a seamless transfer of care both into and onward from the unit. Support the delivery and co-ordination of care to a named group of patients. Work proactively within the team to achieve unit and trust goals and objectives. Work with and promote recognised policies, protocols, and guidelines. Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title. Find out more about working for our organisation here: https://heyzine.com/flip-book/2565ae62eb.html Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills. We are unable to offer sponsorship for this post. To carry out the instructions accurately and promptly of the reablement ward team who are professionally accountable for the delivery of care. To work within an agreed reablement competency framework to support patients with their stated goals and within their functional capabilities. To report to registered staff any patient that gives cause for concern or any observed changes in a patient’s clinical condition. To support patient’s emotional well-being by supporting positive conversations, actively encouraging, and promoting independence on a range of activities of daily living. To accurately document all care delivered to patients, including recording documentation electronically on trust systems always maintaining confidentiality. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities. To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff. Provide and deliver a high standard of individualised personal care (e.g.: washing/dressing and nutritional needs) with a reablement ethos. To keep the unit clean and tidy maintaining a safe environment. To adhere to trust infection control procedures. To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the registered nurse. To support relatives under the guidance of the Multidisciplinary Team (MDT). To assist with the discharge process for patients by the MDT. We are unable to offer sponsorship for this post. This advert closes on Monday 12 Oct 2026
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Intensive Care Staff Nurse | Great Western Hospitals NHS Foundation Trust
The Great Western Hospitals NHS FT - Swindon
£32,073 - £39,043 per annum
PermanentPart time
**Previous applicants need not apply** Full current UK Professional registration is essential when applying. All applicants who do not fit this criteria will not be eligible for shortlisting and be dismissed from the process. Hours: Full Time Come and join our progressive, innovative critical care team and benefit from working in a modern critical care unit. We are a busy 12 bedded critical care dealing with a wide variety of patients. As a team we are committed to delivering first class care to our patients and on-going professional development of our staff. We are currently seeking to recruit enthusiastic and motivated staff to join our proactive team. To apply you will need post registration experience in an acute care setting. Previous CCU experience is desirable but not essential as full training in managing critically ill and high dependency patients will be given. To deliver high-quality, evidence-based nursing care to critically ill (Level 1–3) patients within the Critical Care Unit. The post holder will assess, plan, implement and evaluate patient care, working collaboratively within a multidisciplinary team to ensure safe, effective, and patient-centered care. The role supports development from novice to competent critical care practitioner, including opportunities for formal education such as the Critical Care Foundation Programme, national competency frameworks, and higher education pathways. This role offers an exciting opportunity to undertake a Band 5 to Band 6 competency-based progression pathway, enabling structured clinical and professional development within Critical Care We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust.With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners. 1. Deliver and coordinate high standards of nursing care using a patient-centered approach 2. Undertake comprehensive patient assessment, care planning, implementation and evaluation 3. Monitor, interpret and respond to complex clinical data, escalating deterioration appropriately 4. Safely administer and titrate medications, including complex IV infusions 5. Develop skills in managing critically ill patients including: • Mechanical ventilation and respiratory support • Advanced haemodynamic monitoring • Renal replacement therapy (e.g. haemofiltration) • Use of specialist critical care equipment Please see the attached job description for full information This advert closes on Sunday 4 Oct 2026
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Care Assistant for a teenager P/T@ £12.71/hr in Stockton-on-tees - PTE
UKCIL - Stockton-on-Tees
£12.71 to £12.71 an hour
On-sitePermanentPart time
Care Assistant for a teenager P/T@ £12.71/hr in Stockton-on-tees - PTE Apply at UKCIL.com. Reference: f4a2e854 Personal Assistant Required A Personal Assistant is required to support a friendly and thoughtful young gentleman to access community activities, develop life skills, increase confidence, and build independence. This is a rewarding opportunity to make a genuine difference in a young person's life while supporting them to achieve their goals and enjoy meaningful activities in the community. This young man enjoys a wide range of activities including swimming, bowling, going to the cinema, cooking and baking, shopping for ingredients, playing on his Nintendo Switch, drawing cartoon characters, gardening, and growing vegetables at home. He enjoys being involved in planning activities and benefits from knowing plans in advance. The role will involve providing 1:1 support in the community and encouraging participation in activities he enjoys, while helping him develop important life skills such as using public transport, handling money, making choices, problem-solving, and increasing independence. Support should be provided in small, manageable steps that help him learn at his own pace and build confidence without becoming overwhelmed. The successful Personal Assistant will also provide encouragement and gentle prompts with daily living skills, including personal care routines such as getting dressed and changed when required. Support will also be needed to help develop awareness of safety, community confidence, emotional wellbeing, self-regulation, and positive social skills. The ideal candidate will be patient, nurturing, and understanding, with a calm and positive approach and a genuine desire to help a young person achieve greater independence. Building trust, promoting confidence, and developing a positive working relationship will be key aspects of the role. Previous experience in care, support work, education, youth work, community support, or working with young people would be beneficial; however, the right attitude, values, and commitment are more important. A person-centred approach, sensitivity to the young man's preferences, and good communication skills are essential. Essential Qualities • Patient, caring, and reliable • Able to encourage independence, confidence, and life skills development • Good communication and interpersonal skills • Person-centred approach • Sensitive, nurturing, and supportive manner • Able to build trust and maintain professional boundaries • Flexible and positive attitude Hours • 3 hours per week during term time • 6 hours per week during school holidays • Flexible hours, primarily evenings and weekends A driver is preferred but not essential. This role would suit someone who enjoys supporting young people, promoting independence, developing life skills, and helping individuals participate in enjoyable community-based activities. Key Responsibilities Services Social + Leisure activities Support to remain independent Training Essential PA Guide Safeguarding Adults/Children Autism / Aspergers Transportation Full UK driving license Own personal car Please apply by clicking above or at ukcil.com
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Senior Support Worker – Cambeck Close | Pennine Care NHS Foundation Trust
Pennine Care NHS FT - Bury
£28,392 - £31,157 per annum, pro rata
PermanentFull time
The Learning Disabilities Care Hub as part of the Specialist Network within Pennine Care NHS Mental Health and Learning Disabilities Trust are recruiting for Cambeck Close short breaks . An exciting opportunity has arisen to come and join our team supporting Children & Adults with a Learning Disability with or without Autism who are accessing short breaks provision. We require 4 senior support workers who will provide care and support to service users, their families and carer's with post holders having a good level of effective communication skills. You will routinely interact with service users, their families and carer's and a wide range of professionals from across the Bury area. We are looking for individuals to join our new service who have excellent interpersonal skills the post holders will also provide supervisory support to the other Support Workers and will interlink with the Unit Manager, Administrator and other professionals working within the service. The post holder will work within the Cambeck close service within the borough of Bury and may at times work across the footprint of Pennine Care. The Senior Support Worker will be a role model to others through demonstrating excellent support to those in our care and will work collaboratively with the service Manager to support and manage the service effectively. You will contribute to the ongoing assessment, providing and monitoring care in line with the pathways and as agreed with supervising clinician(s). The Senior Support Worker will have a breadth of knowledge in providing holistic and person-centered care and support for people with a learning disability and be responsible for ensuring high quality care applying a model of care through collaborative management and includes supervision of other support workers. The Senior Support Worker will be responsible for ensuring all relevant standards and plans are maintained during shifts. The post holder will be equipped with the relevant skills, attitudes and behaviors and will act in accordance with all relevant standards of practice. PCFT are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.’ Please see full job description. Under the supervision and working in partnership with a Unit Manager provide and deliver a high standard model of care contributing to the ongoing assessment, providing and monitoring care based on evidence and working in partnership with the multi-disciplinary team. Provide compassionate, safe and effective care and support to clients. Monitor the physical, mental, emotional and behavioural health and wellbeing needs of service users within their care on a continual basis in partnership with patients, families and carer’s, ensuring appropriate escalation when required. Support service users to improve and maintain their mental, physical, emotional and behavioural health and well-being. Promote comfort and well-being by ensuring that the service users personal and social needs are met and be able to care for their nursing needs as required and directed within individualised care plans alongside the multi-disciplinary team. Prioritise and manage own workload, recognising where elements of care can safely be delegated to other colleagues, family members and carer’s. Provide and receive sensitive information concerning a service user medical and/or emotional condition. Work with the multi-disciplinary team and engage with other agencies and community teams to ensure a safe, individualised approach to the admission and discharge of service users. Maintain accurate, contemporaneous service users records in line with Trust policy. To ensure that interventions are provided within a least restrictive environment where possible. Provide effective evidence-based care for service users under the indirect supervision of the service manager in order to perform non-complex activities, in line with clinical governance and professional standards. Communicate effectively with dignity and respect to all service users, their families and carer’s giving consideration to potential barriers to understanding. Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating or handing over responsibility for care. Recognise and report any situations, behaviours or errors that could result in poor care outcomes. Report accidents, incidents, near misses or complaints following Trust policies / procedures. Contribute to a culture where all staff feel safe to raise their concerns [and that] speaking up about what these are is a normal part of their routine. Recognise the effects of medicines, allergies, drug sensitivity, side effects, contraindications and adverse reactions. Undertake safe and effective administration and optimisation of medicines in accordance with Trust policy. Administer medicines via the following routes, oral, topical, rectal, subcutaneous and intramuscular in line with Standards and Trust policies. Understand processes for escalation of concerns to seek timely advice where concerns arise, including in an emergency. Attend mandatory training in relation to managing physical health needs / medicines management as required and maintain compliance with required training. Comply with Trust policy in relation to any safety critical medicines. Monitor the condition and health needs of service users within their care following administration of medication. Recognise and report any situations, behaviours or errors that could result in poor care outcomes related to medicines management. Comply with mandatory competencies in line with Trust policy. Maintain own continuing professional development and contribute to formulation of own objectives and personal development plan. Support, supervise, teach (where appropriate) and act as a role model to support workers and new staff members, promoting reflection and providing constructive feedback. Contribute to the maintenance of the learning environment. Adopt a reflective approach to own practice with a view to continually improve. Undertake further training as required, prior to carrying out any additional duties identified as relevant to role, to comply with Trust policies and procedures This advert closes on Monday 12 Oct 2026
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Clinical lead CAMHS ND/LD | Pennine Care NHS Foundation Trust
Pennine Care NHS FT - Bury
£49,387 - £56,515 PA, pro rata
PermanentFull time
This is an exciting new post created to offer clinical leadership and expertise to 3 community CAMHS teams in Bury, Oldham and Rochdale. The post involves offering expertise in working with children and young people presenting to CAMHS with a moderate to severe mental health need and other complexity around neurodiversity and or a Learning disability . To provide guidance and support to clinical staff in the management of complex cases. • To provide guidance and support on relevant legislation. • To be responsible for the development and maintenance of effective clinical pathways between CAMHS and other services. • To provide additional leadership and guidance to other team members in risk assessment, risk management and positive problem solving and lead on debriefs following incidents. • Develop confidence and competence within the team for managing complex clinical cases and issues. • To take a lead role in the provision of clinical leadership and structured clinical supervision to the team. • To lead on and ensure that the team undertakes appropriate and in-depth assessments and on-going intervention, and undertake the duties and responsibilities of an active lead case manager role We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer. If you come and work for us we will offer a range of benefits and opportunities, including: • Generous annual leave entitlement for Agenda for Change and Medical and Dental staff. • Flexible working opportunities to support your work/life balance • Access to Continued Professional Development • Involvement in improvement and research activities • Health and Wellbeing activities and access to an excellent staff wellbeing service • Access to staff discounts across retail, leisure and travel To provide clinical leadership, support and supervision to clinical staff. To support an identified team of practitioners with advice and guidance on the management of complex clinical case. • To work as an integral part of the CAMHS Service which will include carrying a small complex caseload. • To participate in the extended working hours as required by the needs of the service • To provide clinical leadership and structured clinical supervision to the team. − Maintain consistency and quality of care for all service users under the care of CAMHS and support effective and timely discharge. − Support safe ,efficient and effective high quality transitions in and out of CAMHS. − Ensure the team works in a collaborative manner with other agencies and partnerships across the service. • To ensure that clinical standards are, monitored and evaluated, and ensure both they and the team provide care of the highest quality to patients • To be a visible and pro-active clinical leader and role model within the teams This advert closes on Monday 12 Oct 2026
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Health Care Support Worker - Day Surgery | Buckinghamshire Healthcare NHS Trust
Buckinghamshire Healthcare Trust - High Wycombe
£25,760 - £27,476 per annum (pro rata for part time)
PermanentPart time
Are you caring and good at talking to people? Do you enjoy working as part of a team? Do you want to make a difference for NHS patients in Buckinghamshire? You have the opportunity to join our fantastic and friendly Buckinghamshire Healthcare NHS Trust (BHT) family as a healthcare support worker – no previous experience needed. These are great opportunities for candidates who are looking to step into healthcare for the first time, or for those who are already in healthcare and want to work for an NHS Trust. Health Care Support Workers play a crucial role in all aspects of care delivery for our patients. If you require any assistance in making this application, please contact bht.recruitment@nhs.net or phone 01494 734868. You will be joining a team of dedicated professionals who you will learn from on the job, we provide training to ensure you have the skills for the role and offer development opportunities to realise your career potential. You will be enrolled onto a health care support worker induction programme held each month, ensuring you feel supported as you take the first steps into your new career. Shift patterns on Day Surgery are: 07;00 to 20:30, Monday to Friday (no weekends). Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD What does Buckinghamshire Healthcare NHS Trust offer you? • As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression. • We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes. • We provide a range of health and wellbeing services to promote a healthy, happy workforce. Why work for us? • We are committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. • As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect. • Greater diversity within our BHT family improves positive outcomes for the people and What do we stand for? • Our vision is to provide outstanding care, support healthy communities and be a great place to work. • Our mission is to provide personal and compassionate care every time. • Our CARE values are collaborate, aspire, respect and enable. For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number. This advert closes on Monday 12 Oct 2026
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Senior Wound Care Nurse | Kent Community Health NHS Foundation Trust
Kent Community Health NHS Foundation Trust - Gillingham, Kent
£39,959 - £48,117 pro rata, per annum
PermanentFull time
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare or working on the Staff Bank within these organisations. Nursing and AHP vacancies are also open to Student Nurses and Newly Qualified Nurses/AHPs. Are you an experienced Registered Nurse with a passion for wound care and a desire to take the next step in your career? Do you thrive in a specialist clinical environment where you can combine expert patient care, leadership and service development? We are looking for an enthusiastic and motivatedBand 6 Senior Wound Care Nurseto join our dedicatedTissue Viability and Wound Therapy Service. This is a fantastic opportunity to play a key role in delivering high-quality, evidence-based wound care, supporting colleagues and helping shape the future of wound management services across Medway Community Healthcare. Your daily activities will be varied to include: • Assess, treat and monitor patients attending wound clinics, delivering evidence-based wound care and evaluating treatment outcomes. • Conduct comprehensive wound assessments and develop individualised care plans in collaboration with patients and the multidisciplinary team. • Provide education, advice and support to patients, families and carers to promote wound healing, self-management and health improvement. • Communicate effectively with GPs, community services, care homes, hospitals and other healthcare professionals to ensure coordinated patient care. • Organise and prepare clinic sessions, prioritising workloads and managing appointments to meet patient needs efficiently Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have. Rated ‘Outstanding’ by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values: Compassionate, Aspirational, Responsive and Excellent. We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme. We know life outside work matters.As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients. Explore KCHFT career pathways As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net, quoting the vacancy reference number, so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community differencehere. Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity. This advert closes on Tuesday 13 Oct 2026
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Radiology Care Support Worker | Oxford University Hospitals NHS Foundation Trust
Oxford University Hospitals NHS Foundation Trust - OXFORD
£25,760 - £27,476 per annum/ pro-rata
PermanentFull time
Assisting & running of modalities e.g. Ultrasound & CT. • Laying sterile trollies for drains & biopsies • Observing patients during non-invasive & invasive procedures • Assisting Radiologists with diagnostic procedures. Supporting Nursing staff in Ultrasound and CT with interventional procedures Working solo & as a team member. Radiology is a rapidly expanding, dynamic speciality at the Oxford University NHS Foundation Trust. The unique and varied nature of the speciality means that there are always new and exciting opportunities. We are looking for an enthusiastic, motivated, and dedicated applicant with good communication skills who will provide a high standard of patient-centred care. Radiology experience is not essential, as you will be fully supported with a very high standard competency training package, allowing great professional development. The role includes working in a variety of modalities in radiology. All modalities deal with the diagnosis and treatment involved in giving the patient the best possible experience, with their journey through the department. Working alongside Nurses, Radiographers, Radiologists, and administration personnel will help in your development to becoming a Competent, Committed, and Courageous team member, who will show a Compassionate and Caring attitude when Communicating with all service users. Working for the OUH allows us to develop essential values to deliver the known 6 C's which we pride ourselves with to all service users • Care • Compassion • Competence • Communication • Courage • Commitment Assisting & running of modalities e.g. Ultrasound & CT. • Laying sterile trollies for drains & biopsies • Observing patients during non-invasive & invasive procedures • Assisting Radiologists with diagnostic procedures. Supporting Nursing staff in Ultrasound and CT with interventional procedures Working solo & as a team member. This advert closes on Friday 2 Oct 2026
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Registration Authority Agent | East of England Community Health and Care NHS Trust
Norfolk Community Health and Care NHS Trust - Norwich
£28,392 - £31,157 per annum
ContractFull time
An exciting opportunity has arisen for a Registration Authority (RA) Agent. The successful candidate will join the busy Digital Systems Team, who are part of the organisation's Digital Services department. As a member of a forward-thinking Digital Services department, in an organisation who has a strategic priority of 'Advancing our use of data and technology', you will be providing high quality end user support for Registration Authority services for the Trust and external organisations across Norfolk and Waveney. This support could be through a physical or virtual presence depending on the customer needs. We are looking for a flexible, enthusiastic, and friendly individual who has excellent customer service skills and attention to detail. The successful applicant will be able to work on their own initiative and, to provide timely and efficient responses to our customers, whilst ensuring service level agreements are met. You must be prepared to continually update your skills as new systems and functionalities become available, and you will be provided with the support and training to implement these. You will be responsible for the setup and day to day running of the Trust’s Registration Authority service, acting as an Enhanced RA Agent to ensure smooth operation and service availability. You will be supporting users by assigning access to systems, diagnosing and resolving RA related problems, assisting the creation of their digital identity, organising clinical system deployments and providing end user training. The team works on hybrid basis, with a mix of office based and remote working. You will be required to support customer face to face appointments on a rotational basis which may vary depending on business needs. Your identified working base will be the Norwich Community Hospital. The Digital Services department has a culture of service improvement where staff have the right information tools to do their roles, and where staff are empowered as information citizens in a connected community. Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS Community Trust in the country to be awarded the title. Please see the full Job Description for detailed overview of main responsibilities and requirements. This advert closes on Wednesday 14 Oct 2026
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Support Services Care Coordinator- 1 year fixed term Maternity Cover
NHS Jobs - Daventry
from £12.71 an hour
ContractFull time
KEY RESPONSIBILITIES GENERAL To work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures whilst managing own workload to deliver the practice priorities. Undertake the duties of a Personal Assistant to ensure that a high level of patient service is maintained To be the first point of reference for the Drs screening telephone calls, enquiries and requests, and handling them when appropriate Manage and maintain clinics and make appointments. Dealing with incoming emails and post, corresponding on behalf of the Drs. Produce insurance reports, prepare copies of records for solicitors, and check patient records for online access in line with GDPR. Undertake the duties of a Secretarial Support Assistant to ensure that a high level of patient service is maintained o While responding to priorities set by the Drs to organise the routine work relating to patients so that it is conducted in a timely and chronological order, bringing to the attention of the Team Leader any significant lapses and their causes. o Perform support tasks examples of which are: organise forms; photocopying; maintenance of files; undertake reminder calls: type material from various source types; prepare correspondence, reports and other documents as necessary o To provide support to clinical team Ensure a high quality service provision across the hours of operation ensuring an efficient hand-over between staff Adhere to established procedures and agreed Key Performance Indicators to enable quality standards to maximise patient satisfaction Support the development and implementation of technology and systems Utilises computerised data entry equipment and various word processing, spreadsheet and file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary, and summarise data in preparation of standardised reports. Ensure regular attendance at Practice Development and training days and team meetings even if it means attending site when not on shift. To work closely with the patient services team, ensuring an effective level of service provided to patients and staff based within the practice. Perform any other duties as requested by the Transformation, Communications, IT and Governance Manager.
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