Mental Health Practitioner | Mersey Care NHS Foundation Trust
Mersey Care NHS Foundation Trust - Whiston
£32,073 - £39,043 per annum
PermanentFull time
The Crisis Response and home Treatment Team offers an alternative to the 9-5 working The team is a pan Borough service working across the four Boroughs . The team offer urgent mental health assessments and have an extensive home treatment offer supporting complex young people in the community As a Mental Health Practitioner, you will provide high standards of evidence based client centred care to children and young people with mental health problems within the THRIVE Framework for service delivery. You will be expected to provide interventions, advice, consultation and supervision to both colleagues and colleagues within external partner agencies in line with THRIVE and clinical competency As the post is identified within the CYPMH strategy, it is expected the role will continue to develop in line with national and local initiatives. The post holder will provide high quality, evidence-based care for service users and their carers within inpatient and community services. To carry out duties as a practitioner under the supervision of a mentor. To function as an associate nurse/named nurse/care coordinator/ to service users assisting in assessment, planning and evaluation and review of care, within a recovery focused model of care. Where appropriate, to take part in a 24-hour system of rostering including internal rotation. Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Please refer to the attached job description and person specification for full details and requirements of the role. This advert closes on Wednesday 23 Sep 2026
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Office Administrator | NICE - The National Institute for Health and Care Excellence
NICE - National Institute for Health and Care Excellence - Manchester
£28,392 - £31,157 per annum
PermanentPart time
Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision making. As an organisation we all collaborate to achieve this same goal through empowering our workforce to do great things! Working within the Workplace and Facilities Management (WFM) team, you will contribute to the smooth running of our offices, meeting rooms and events. You will be a main point of contact for WFM; covering reception on a rota basis and dealing with enquiries in an approachable and professional manner, leading by example and delivering a customer focused, helpful service to staff and visitors. You will use excellent organisational skills to manage your workload, work confidently both independently and as part of a team, and prioritise tasks as they arise. You will write documents and develop and administer facilities systems, including electronic records, in accordance with our policies and procedures. Bringing attention to detail: ensuring information held in our intranet and files is accurate and up to date. You will be expected to perform and log health and safety checks and deliver inductions to new colleagues and visitors. We will also train you in Emergency First Aid at Work and as a Fire Marshall. You will deal with event and room booking requests, ensuring these are responded to in a timely, polite and efficient manner. You will also set up furniture, equipment and refreshments for meetings. You will assist with the development and implementation of internal policies and procedures, identifying opportunities for improvement and efficiency. The Manchester Workplace and Facilities Management team of seven is responsible for the running of the NICE offices and meeting rooms; ensuring they are a comfortable, well equipped and a safe working environment for our colleagues and visitors. The team is also responsible for the reception service and facilitating meetings attended by staff and visitors. Working alongside our colleagues in the WFM team in our London office we manage cross site processes and procedures such as Travel and Accommodation booking for the organisation. We are passionate and proud of the work we do and the impact we make. NICE offer: • Generous NHS Pension – Secure your future with one of the most rewarding pension schemes in the UK • Flexible working – Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times • Exclusive discounts – Save on shopping, dining and more with a Blue Light Card Time to recharge – Start with 27 days’ annual leave plus bank holidays • Inclusive staff networks – Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud – we celebrate diversity • Tailored development – Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities. To support your application, it is essential that you provide specific examples from your work history demonstrating how you meet the person specification, and essential and desired criteria for the role in the WFM team. Clearly citing the role or roles in which you gained the knowledge and applied the skills and experience being asked for. If you have transferrable skills that are relevant these should also be outlined. Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the Direct Gov website for further information regarding eligibility. Please note this vacancy may be closed early if sufficient suitable applications are received so we encourage an early application. This advert closes on Wednesday 30 Sep 2026
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Clinical Practice Teacher | City Health Care Partnership CIC
City Health Care Partnership CIC - Hull
£49,387 - £56,515 pa/pr
PermanentFull time
An exciting opportunity has arisen to join the North Community nursing team as a clinical practice Teacher. The post holder will be responsible for day-to-day clinical management of the team and will liaise and work with the Clinical Team Leader to ensure an integrated and organised approach to safe effective patient care delivery and operational service delivery. What you’ll do: • Plan and deliver practice education for pre-registration and post-registration learners • Assess patients with complex or long-term needs and develop evidence-based care plans • Manage a community caseload, prioritising care and delegating work safely • Lead clinical supervision and support colleagues to build skills and confidence • Work with health, care and university partners to improve learning and patient services • Some experience of direct line management, supervision and HR policies and procedures would be advantageous. What we’re looking for: • Registered General Nurse with a relevant community nursing teaching or practice educator qualification • Practice Assessor or mentorship qualification and Community Nurse Prescriber V150, or willingness to work towards it • Experience of practice education, clinical leadership, team supervision and caseload management • Clear communication, coaching and organisational skills • Confidence using electronic patient records and digital learning tools We welcome applications from different backgrounds and communities. We value fairness, respect, inclusion, teamwork and ideas that improve care. The post holder will work full time (37.5 hours) Monday to Friday although condensed working hours will be considered. At CHCP, we’re passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine. Work with us and you’ll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard; at CHCP you have a real voice. Compassion is at the heart of our business; our colleagues work together to deliver first class healthcare to thousands of people. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive. CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the ‘CHCP Perks and Rewards’ link. Please refer to the job description and person specification attached to this job advert for more information. This advert closes on Tuesday 29 Sep 2026
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Advanced Psychological Practitioner | Mersey Care NHS Foundation Trust
Mersey Care NHS Foundation Trust - St Helens
£49,387 - £56,515 pro rata
PermanentFull time
We are welcoming applications for the post of Advanced Psychological Practitioner, working in Mersey Care's Crisis Resolution Home Treatment Team (CRHT). The post-holder will be an experienced psychological practitioner/psychological therapist with a recognised qualification in an area of psychological practice/therapy. The postholder will work and be line managed within CRHT and will receive clinical supervision from the Mental Health Urgent Care Psychology Team, with whom they will work closely alongside. The focus of the role will be to provide psychological assessment, formulation, and intervention for patients in crisis, supporting the MHUC intervention pathways. There will also be opportunities to deliver training on psychological concepts, supervise others, and provide consultation for practitioners across MHUC. The postholder will provide crisis-focused assessment, formulation, and brief intervention for patients currently under CRHT. They will also provide training, supervision, reflective practice, and consultation across MHUC to both non-psychology and psychology colleagues. They will be responsible for a clinical caseload and will receive regular clinical and management supervision. They willwork alongside the CRHT multidisciplinary team, and will be required to work autonomously within professional guidelines and the overall framework of the service’s policies and procedures. There will be opportunities to contribute to audit, service development and research within MHUC. Training and development is key in both CRHT and the MHUC Psychology Team, with recent training accessed by staff including, CFT, reflective practice skills, CAT, and DBT skills. Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Clinical: To provide specialist psychological assessments of clients referred to the team based upon the appropriate use, interpretation and integration of complex data from a variety of sources including psychological tests, self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with clients, family members and others involved in the service user’s care. To formulate and implement plans for the formal psychological treatment and/or management of a client’s psychological problems, based upon an appropriate conceptual framework of the client’s problems, and employing methods based upon evidence of efficacy. To be responsible for implementing psychologically informed interventions for individuals, possibly carers, families, and groups, within and across teams employed individually and in synthesis, adjusting and refining formulations. To evaluate and make decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group. To exercise autonomous professional responsibility within the MDT context, for the assessment, treatment and discharge of service user whose problems are managed by psychologically based standard care plans. To provide specialist psychologically informed advice, guidance and consultation to other professionals contributing directly to service user formulation, diagnosis and treatment plan. To contribute directly and indirectly to a psychologically based framework of understanding and care to the benefit of all service users of the service, across all settings and agencies serving the client group. To undertake risk assessment and risk management for individual clients and to provide advice to other professions on psychological aspects of risk assessment and risk management according to Mersey Care Trust policies and procedures. To communicate in a skilled and sensitive manner, information concerning the assessment, formulation and treatment plans of service users under their care and to monitor progress during the course of both uni- and multi-disciplinary care. To check understanding of information where there are often barriers to effective communications due to distress or psychiatric symptoms in service users or where there is resistance in staff. This may include situations where English is not the first language. To liaise with other professionals offering services within and outside of the service to ensure good communication and high standards of service user care. Where appropriate to job role take responsibility for the safe administration of medication to service users ensuring that the Trust policies and procedures and the Nursing & Midwifery Councils regulations are adhered to. To have accurate and up-to–date knowledge of the Mental Health Act / Mental Capacity Act and other relevant legislation. Teaching, training, and supervision To receive regular clinical professional supervision from a practitioner psychologist and, where appropriate, other senior professional colleagues. To continue to gain wider post-qualification experience of psychological therapy over and above that provided within the principal service area where the postholder is employed. To develop skills in the area of professional post-graduate teaching, training and supervision and to provide supervision to other MDT staff’s psychological work, as appropriate. Where appropriate to regularly provide professional and specialist psychological clinical supervision of individual and group-based cases for e.g., Assistant Psychologists To contribute to the pre- and post-qualification teaching of all relevant staff, as appropriate. To provide advice, consultation, supervision and training to staff working with the client group across a range of agencies and settings, where appropriate. Management, recruitment, policy and service development: To contribute to the development, evaluation and monitoring of the team’s operational policies and services, through the deployment of professional skills in research, service evaluation and audit including managing own referral system and reporting regularly on waiting times. To advise both service and professional management on those aspects of the service where psychological and/or organisational matters need addressing. To be involved, as appropriate, in the shortlisting and interviewing of junior staff. The post holder will be expected to make full use of IT packages available within the work area, for example, Microsoft office, email, internet and statistical packages. To provide leadership and management as required. This will include tasks such as management of attendance, annual leave and the use of Trust policies where required and appropriate. To use skills gained through qualification and experience to communicate with members of your team in the implementation of change and in the interest of good, cohesive team working. Supervise and monitor the clinical record entries made by staff under your management and/ or clinical supervision through performance management and audit. Service Governance: To utilise theory, evidence-based literature, and research to support evidence-based practice in individual work and work with other team members. To undertake research and provide research advice to other staff undertaking research as appropriate. To undertake project management, including complex audit and service evaluation, with colleagues within the service to help develop service provision. To undertake a defined role in local division Service Governance structures as agreed. General: To contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD training and development programmes, in consultation with the postholder’s professional and service manager(s) in line with the priorities of the service and PDP objectives and to provide evidence of CPD undertaken, e.g., in the form of CPD logbook. To contribute to the development and articulation of best practice in psychotherapy/psychology across the service. To maintain the highest standards of clinical record keeping including electronic data entry and recording, report writing and the responsible exercise of professional self-governance in accordance with professional codes of practice, other professional bodies and local division and Trust policies and procedures. To maintain up to date knowledge of legislation, national and local policies and issues in relation to mental health. To perform other duties of a similar kind appropriate to the grade, which may be required by their Head of service. To facilitate service user and carer involvement in the ongoing development and evaluation of the service. This advert closes on Tuesday 6 Oct 2026
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Urgent Care Assistant - Keynsham (Part-time, Out of hours)
NHS Jobs - Bristol
£12.71 to £17.16 an hour
PermanentFull time
As a result of continued growth, HealthHero are seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis. Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions. (23.00-8.00) Please note that shift patterns and rota flexibility can be discussed at the application stage. About the role: As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality. We offer a rolling 4-week rota pattern, agreed following a successful interview, providing a structured and supportive approach to flexible working. You'll play a vital role in supporting the delivery of care to patients across the Bath and North East Somerset, Swindon and Wiltshire area, working alongside experienced clinicians and operational colleagues. This varied and rewarding role involves providing non-clinical support to clinicians and patients using the NHS 111 and GP Out of Hours service, helping ensure people receive the care and support they need when they need it most. A degree of flexibility is required and there may be occasional opportunities to work additional hours to support service demand and operational requirements. Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours: Monday Friday 18:15/18:30 23:00 (Evenings) Monday Friday 23:00 08:00 (Overnights) Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts) Please note that overnight working will be required as part of this role and will make up part of the required working rota (23.00-8.00) Your key duties will include: Driving Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations. Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped. Accurate recording of all medications and consumables used while on shift. Base To be the first point of contact for the patient or carer/relative in our designated Treatment Centres. Supporting Clinicians while you are on shift. Communicating with patients both in person and via the telephone (comfort & welfare checks). Ensure the Treatment Centre is kept clean and tidy. Medication and Stock Management: Using a variety of computer systems to accurately maintain stock levels of medication and consumables. Replenishing car stock at the end of your shift. Understand stock rotation and expiry dates on weekly delivery of medications and consumables Full Training will be provided The Urgent Care Assistant role is varied and requires a flexible and resilient approach. You will be expected to undertake a broad range of duties, including periods of prolonged sitting (for example, at a reception desk or in a vehicle), alongside more physically demanding tasks such as moving and carrying emergency equipment and delivering CPR at floor level when required. As part of the role, you must be comfortable working in both clinical and mobile environments, responding to the needs of the service as they arise. Please note that all successful candidates will be required to undertake and pass a drivers medical in line with role requirements. About you As someone who is well organized, hardworking and personable, you will be joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service. You will be required to: Confidently interact with patients, relatives and carers. Demonstrate compassion and respect. Possess excellent attention to detail. Have strong administration skills. Be personable, engaging and reassuring. Work confidently under pressure and act professionally in emergency or sometimes stressful situations. Please note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience. About us HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care. Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include: Telephone clinical assessment and consultation Video consultations Face-to-face appointments at our treatment centres Home visits for patients unable to travel Clinical assessment and advice following NHS 111 referrals In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support. As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management. Why us? Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do. We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments. What we offer: A rewarding role where you'll make a real difference to patients and clinicians across your local community. Benefit from enhanced rates for evening, weekend and overnight working, with the opportunity to earn up to £17.16 per hour. Combined with flexible part-time hours, this role offers a rewarding way to support your local NHS urgent care service while fitting work around other commitments Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays. Company Pension Scheme. Simply Health cash plan membership. Life Assurance. Free staff parking. Apply: If you would like to make a difference and think this is the role for you, we would love to hear from you. Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at recruitment-team@healthhero.com Please note that this role involves up to 44 hours per month, with shifts scheduled across weekdays, weekends, and overnight periods. Closing Date: Friday 23rd October 2026(5pm) Working base: Keynsham Additional information *Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment. **We reserve the right to close this job in the event we receive a sufficient number of applications. ***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer. Equality, Inclusivity and Diversity In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation. We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on recruitment-team@healthhero.com Safeguarding Please see here for information relating to our commitment to safeguarding as a provider of healthcare.
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Urgent Care Assistant - Salisbury (Part-time, Out of hours)
NHS Jobs - Chippenham
£12.71 to £17.16 an hour
PermanentFull time
As a result of continued growth, HealthHero are seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis. Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions. (23.00-8.00) Please note that shift patterns and rota flexibility can be discussed at the application stage. About the role: As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality. We offer a rolling 4-week rota pattern, agreed following a successful interview, providing a structured and supportive approach to flexible working. You'll play a vital role in supporting the delivery of care to patients across the Bath and North East Somerset, Swindon and Wiltshire area, working alongside experienced clinicians and operational colleagues. This varied and rewarding role involves providing non-clinical support to clinicians and patients using the NHS 111 and GP Out of Hours service, helping ensure people receive the care and support they need when they need it most. A degree of flexibility is required and there may be occasional opportunities to work additional hours to support service demand and operational requirements. Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours: Monday Friday 18:15/18:30 23:00 (Evenings) Monday Friday 23:00 08:00 (Overnights) Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts) Please note that overnight working will be required as part of this role and will make up part of the required working rota (23.00-8.00) Your key duties will include: Driving Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations. Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped. Accurate recording of all medications and consumables used while on shift. Base To be the first point of contact for the patient or carer/relative in our designated Treatment Centres. Supporting Clinicians while you are on shift. Communicating with patients both in person and via the telephone (comfort & welfare checks). Ensure the Treatment Centre is kept clean and tidy. Medication and Stock Management: Using a variety of computer systems to accurately maintain stock levels of medication and consumables. Replenishing car stock at the end of your shift. Understand stock rotation and expiry dates on weekly delivery of medications and consumables Full Training will be provided The Urgent Care Assistant role is varied and requires a flexible and resilient approach. You will be expected to undertake a broad range of duties, including periods of prolonged sitting (for example, at a reception desk or in a vehicle), alongside more physically demanding tasks such as moving and carrying emergency equipment and delivering CPR at floor level when required. As part of the role, you must be comfortable working in both clinical and mobile environments, responding to the needs of the service as they arise. Please note that all successful candidates will be required to undertake and pass a drivers medical in line with role requirements. About you As someone who is well organized, hardworking and personable, you will be joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service. You will be required to: Confidently interact with patients, relatives and carers. Demonstrate compassion and respect. Possess excellent attention to detail. Have strong administration skills. Be personable, engaging and reassuring. Work confidently under pressure and act professionally in emergency or sometimes stressful situations. Please note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience. About us HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care. Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include: Telephone clinical assessment and consultation Video consultations Face-to-face appointments at our treatment centres Home visits for patients unable to travel Clinical assessment and advice following NHS 111 referrals In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support. As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management. Why us? Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do. We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in justcompetitive rate of pay with evening and weekend enhancements of up to £17.16/hr (dependent on shift times)a few moments. What we offer: A rewarding role where you'll make a real difference to patients and clinicians across your local community. Benefit from enhanced rates for evening, weekend and overnight working, with the opportunity to earn up to £17.16 per hour. Combined with flexible part-time hours, this role offers a rewarding way to support your local NHS urgent care service while fitting work around other commitments. Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays. Company Pension Scheme. Simply Health cash plan membership. Life Assurance. Free staff parking. Apply: If you would like to make a difference and think this is the role for you, we would love to hear from you. Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at recruitment-team@healthhero.com Closing Date: Friday 23rd October 2026(5pm) Working base: Salisbury Additional information *Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment. **We reserve the right to close this job in the event we receive a sufficient number of applications. ***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer. Equality, Inclusivity and Diversity In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation. We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on recruitment-team@healthhero.com Safeguarding Please see here for information relating to our commitment to safeguarding as a provider of healthcare.
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Urgent Care Assistant - Swindon(Part-time, Out of hours)
NHS Jobs - Swindon
£12.71 to £17.16 an hour
PermanentFull time
As a result of continued growth, HealthHero are seeking to recruit one Urgent Care Assistant to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis. Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions. (23.00-8.00) Please note that shift patterns and rota flexibility can be discussed at the application stage. About the role: As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception work to support the efficient operation of Integrated Urgent Care services across the South West locality. We operate a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service. A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service. Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours: Monday Friday 18:15/18:30 23:00 (Evenings) Monday Friday 23:00 08:00 (Overnights) Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts) Please note that overnight working will be required as part of this role and will make up part of the required working rota (23.00-8.00) Your key duties will include: Driving Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations. Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped. Accurate recording of all medications and consumables used while on shift. Base To be the first point of contact for the patient or carer/relative in our designated Treatment Centres. Supporting Clinicians while you are on shift. Communicating with patients both in person and via the telephone (comfort & welfare checks). Ensure the Treatment Centre is kept clean and tidy. Medication and Stock Management: Using a variety of computer systems to accurately maintain stock levels of medication and consumables. Replenishing car stock at the end of your shift. Understand stock rotation and expiry dates on weekly delivery of medications and consumables Full Training will be provided The Urgent Care Assistant role is varied and requires a flexible and resilient approach. You will be expected to undertake a broad range of duties, including periods of prolonged sitting (for example, at a reception desk or in a vehicle), alongside more physically demanding tasks such as moving and carrying emergency equipment and delivering CPR at floor level when required. As part of the role, you must be comfortable working in both clinical and mobile environments, responding to the needs of the service as they arise. Please note that all successful candidates will be required to undertake and pass a drivers medical in line with role requirements. About you As someone who is well organized, hardworking and personable, you will be joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service. You will be required to: Confidently interact with patients, relatives and carers. Demonstrate compassion and respect. Possess excellent attention to detail. Have strong administration skills. Be personable, engaging and reassuring. Work confidently under pressure and act professionally in emergency or sometimes stressful situations. Please note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience. About us HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care. Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include: Telephone clinical assessment and consultation Video consultations Face-to-face appointments at our treatment centres Home visits for patients unable to travel Clinical assessment and advice following NHS 111 referrals In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support. As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management. Why us? Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do. We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments. What we offer: A competitive rate of pay with evening and weekend enhancements of up to £17.16/hr (dependent on shift times) Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays. Company Pension Scheme. Simply Health cash plan membership. Life Assurance. Free staff parking. Apply: If you would like to make a difference and think this is the role for you, we would love to hear from you. Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at recruitment-team@healthhero.com Closing Date: Friday 23rd October 2026(5pm) Working base: Swindon Additional information *Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment. **We reserve the right to close this job in the event we receive a sufficient number of applications. ***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer. Equality, Inclusivity and Diversity In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation. We are a certified Disability Confident Employer and are committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on recruitment-team@healthhero.com Safeguarding Please see here for information relating to our commitment to safeguarding as a provider of healthcare.
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