Diversional Therapist/Clinical Support Worker | Walsall Healthcare NHS Trust


Company:	Walsall Healthcare NHS Trust
Salary:	£25,272 per annum
Hours:	Part-time
Location:	Walsall, WS3 1SJ
Job type:	Permanent
Posting date:	11 Nov 2026
Closing date:	11 Dec 2026

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Summary

Diversional Therapist/Clinical Support Worker within Fair Oaks Day Hospice.

We are seeking to appoint a highly motivated individual who can facilitate both group and individual activities tailored to meet patients’ needs and preferences, alongside providing support to nursing staff with appropriate clinical tasks to enable safe and effective day to day patient care.

The individual will be able to demonstrate empathy and compassion, whilst providing companionship and social support to patients. The postholder should be able to establish rapport quickly and communicate effectively with patients from a range of backgrounds and with varying needs.

The successful postholder will plan, coordinate and facilitate a range of meaningful therapeutic and social activities designed to enhance the wellbeing and quality of life of patients attending Fair Oaks Day Hospice.

The role will support registered nursing staff to providequality palliative care to patients within Fair Oaks Day Hospice.

This role will also contribute to the maintenance of the care environment and quality initiatives to enhance patient care.

1.Undertaking activities of living in accordance with the care plan prescribed by qualified staff. These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support.

2.Plan, co-ordinate and facilitate a range of diversional activities across the week which will include options for patients who have a disability. You will take ownership of many of these activities working closely alongside qualified staff for support and development of appropriate competencies

3.Assist in the taking and recording of patient’s observations.

4.Report changes to patient’s health status to trained nurse for action.

5.Support registered nursing staff with clinical treatments and investigations as appropriate to the level of knowledge and skill. This may include the escort of patients to other departments within the centre and on occasion to other departments and specialist units off site

6.Record diversional therapy and clinical input in patients care plans with clear and concise notes.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Other Duties

In addition to the clinical element of this role there are also other essential components that the jobholder will be required to fulfil.

1. Assist in the maintenance of general clerical activities to support the clinical environment and patient care. These duties will include answering the telephone, taking and passing on of messages to the relevant person, filing, patient feedback, keeping patient’s records tidy, environmental audits etc.

2.Support registered nursing staff in ensuring communication systems meet the needs of patient’s carers and staff.

3.Updating notice boards and leaflet racks.

4.Attending staff meetings and where necessary acting as a ward representative at specific meetings at the managers request.

5.Maintain confidentiality in relation to patients be the information obtained either verbally, written or electronically

This advert closes on Wednesday 25 Nov 2026

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