Sister/Charge Nurse / Clinical Practitioner: Care Navigation Centre | Walsall Healthcare NHS Trust


Company:	Walsall Healthcare NHS Trust
Salary:	£39,959 - £48,117 per annum pro rata
Hours:	Full-time
Location:	Walsall, WS3 1LZ
Job type:	Permanent
Posting date:	19 Oct 2026
Closing date:	18 Nov 2026

Apply for this job

Summary

Care Navigation Centre is a well-established team in Walsall providing a single point of access for professionals seeking to keep patients in their own home or to avoid an ED admission.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

An exciting opportunity has arisen for a Clinical Sister / Charge Nurse / Clinical Practitioner to join our Care Navigation Centre. You must be a registered practitioner (nurse / paramedic) with evidence of post registration practice at Band 5. Experience of multi-disciplinary / multi agency working is essential. You will be part of a team and have responsibility for the triage and onward referral of patients who require support from the plethora of community services available in Walsall. You will need to work flexibly to meet the demands of the service and be able to forge strong links with colleagues from the community and acute services. You should have good IT skills and a pleasant telephone manner.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

·To be responsible for the triage / assessment of care needs and the development, of programmes of care, within Scope of Professional Practice.

·Demonstrate high level of judgemental/analytical skills when interpreting and performing patient assessments and care planning via the telephone and face to face.

·Maintain accurate and up to date patient care records, maintaining patient confidentiality, and statistical records as required by the service.

·Work with other professionals to promote multidisciplinary / multiagency working.

·Gain access to enhanced programmes of care in accordance with Walsall Healthcare NHS Trusts integrated care pathways.

Management and Leadership

·Organise workload, showing appropriate time management in agreement with clinical supervisor.

·Provide excellent evidence based clinical triage and care.

·Identify poor professional practice and take appropriate action to address it.

·Act in a professional manner at all times whilst on Walsall Healthcare NHS Trusts business and demonstrate excellence in clinical practice, ensuring compliance to Walsall Healthcare NHS Trust policies and procedures.

·Assist the CNC and VW service manager in strategies that promote quality assurance, Clinical Governance and quality audit.

·Develop clinical skills and access training as required / directed to enable participation in future

Please see attached JD and PS for full responsibilities

This advert closes on Monday 2 Nov 2026

Apply for this job