Construction Loss Adjuster


Company:	Crawford & Company
Hours:	Full-time
Location:	Manchester
Working pattern:	Field-based
Job type:	Permanent
Posting date:	9 Nov 2026
Closing date:	9 Dec 2026

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Summary

The role will involve:

Handling a mixture of high value Construction and Engineering claims.

Investigations may be UK based or overseas.

Driving, maintaining and enhancing business connections.

Receiving and acknowledging new claims.

Market for existing and new business lines.

Preparing case management plans, visiting the Insured, Brokers, Claimants, Claimants’ representatives, Insurers, Re-insurers, Captives and retained Experts.

Preparing reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions.

Visiting sites, interviewing witnesses and preparation of witness statements.

Instructing and controlling surveyors, lawyers, forensic scientists and other experts as appropriate.

Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.

Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.

Maintain and update files and records keeping fully up to date on any technical or legal changes that may have a bearing on a case.

Maintain awareness of Business Continuity programme and role within it.

Essential requirements

Essential: Work both externally and internally assessing large Construction & Engineering claims, adjusting said claims where appropriate. Calculating and agreeing settlement of claims, and preparing final reports. Ensures all activities and decisions improve the service provided for clients. Builds trust and respect by keeping to the commitments made. Can convey a message across in one to one situations in a way which is understood. Shares information, knowledge and experience freely with others. Seeks feedback and invests time in their own self development both technically and behaviourally Strong communication skills both written and verbal. Excellent customer service, organisational & communication skills. ACII and /or ACILA qualification. Experience of Engineering & Construction liability claims and / or Contractors All Risk Desirable: Competent use of technology. Calculating and agreeing settlement of claims, and preparing final reports.

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