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General Practice Assistant

Company:NHS Jobs
Salary:Negotiable
Hours:Full-time
Location:STAFFORD, ST21 6BW
Job type:Permanent
Posting date:6 Nov 2026
Closing date:20 Nov 2026
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Summary

Responsibilities and duties may include (and may not be limited to): Assist GPs and clinical teams with administrative duties including coding, referrals, document management and appointment preparation Complete simple clinical observations/investigations such as dipstick urine, blood pressure, BMI and phlebotomy Complete lifestyle questionnaires to support patient reviews and long-term condition management Facilitate routine and 24-hour BP monitoring, advising patients accordingly Act as a chaperone as required Support patients by arranging appointments, onward referrals, clinical tests and follow-up appointments Complete basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc Contribute to public health campaigns (eg: flu clinics) through advice or direct care, including opportunistic health promotional programmes Prioritise, organise and manage own workload in a manner that maintains and promotes quality Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children Support PCN-wide initiatives such as Enhanced Access, seasonal health campaigns and IIF targets Liaise with patients to provide information, follow-up instructions and care navigation across practices Maintain accurate records using practice-based digital systems, ensure compliance with GDPR, safeguarding, and infection control protocols Contribute to service improvement, digital transformation and patient experience projects across the PCN Sort, review and prioritise all incoming clinical correspondence and documentation for GP action, redirecting information to appropriate members of the multidisciplinary team, including the Clinical Pharmacist and other clinicians, where appropriate. Extract all information from clinical letters for coding and adding to clinical records Liaise with external agencies on behalf of the practice

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