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General Practice Assistant

Company:NHS Jobs
Salary:Negotiable
Hours:Full-time
Location:STONE, ST15 8YE
Job type:Permanent
Posting date:3 Nov 2026
Closing date:19 Nov 2026
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Summary

As a General Practice Assistant, you will work alongside GPs, practice managers and the wider clinical team to reduce clinician workload, improve patient access and make our practices run more efficiently. This varied role combining patient-facing work, clinical administration and support for population health initiatives across the network. Reporting to the PCN Strategic Development Lead, with day-to-day links to the Practice Manager, your duties will include: Sorting and prioritizing clinical post for GPs and redirecting it to other clinicians, such as the clinical pharmacist Extracting information from clinical letters for coding and adding it to patient records Supporting GPs with coding, referrals, document management and appointment preparation Carrying out basic clinical observations such as blood pressure, BMI and lifestyle questionnaires to support patient reviews and long-term condition management Liaising with patients on information, follow-up instructions and care navigation Liaising with external agencies on behalf of the practice Supporting PCN-wide initiatives including Enhanced Access, seasonal health campaigns and IIF targets Contributing to service improvement, digital transformation and patient experience projects Full training and support will be provided.

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