Organisational Design and Development Lead


Company:	HMRC
Salary:	£71,725 to £79,481 a year
Hours:	Full-time
Location:	England
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	28 Oct 2026
Closing date:	11 Nov 2026

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Summary

HMRC is delivering one of the most ambitious transformation programmes in the UK public sector, enabled by significant digital, data and technology change. As we evolve into a more digital organisation centred on both customer and colleague outcomes, organisation design is critical to ensuring we have the right structures, capabilities, leadership and ways of working to deliver our strategy. This role will lead enterprise-wide organisation design and operating model activity, shaping how HMRC responds to changing customer needs, emerging technologies and future workforce demands.

Working closely with Senior Civil Servants and leading teams of OD&D consultants, you will provide expert leadership, challenge and insight to ensure organisational design decisions are data led, future focused and aligned to HMRC’s strategic priorities. We are looking for a highly credible design professional with experience gained in complex public and/or private sector organisations, who can bring design excellence, innovative thinking and constructive challenge to help shape the future of one of the UK's largest organisations.

Work across HMRC as part of an Multi Disciplinary Team, (MDT) owning the development and delivery of the People layer of HMRC's Target Operating model, ensuring it enables efficient, future-ready structures and capabilities and lead organisation design of associated business group operating models.

Key accountabilities include:

Lead and shape organisational development initiatives, including cultural transformation, change management, and leadership capability building, with demonstrable impact on business performance.

Set strategic direction for the Organisation Design (OD) team, aligning short, medium, and long-term priorities with HR strategy and transformation programmes.

Engage senior stakeholders across HR and business groups to shape, agree, and embed TOM and OD interventions, ensuring adoption and alignment with organisational goals.

Oversee planning, prioritisation, and resource management within the OD team, ensuring delivery of high-impact design work and effective succession planning.

Provide expert leadership in OD&D, embedding TOM principles into transformation programmes and building internal capability to sustain future design work.

Ensure OD&D interventions progress through governance forums, with clear documentation, decision-making, and alignment to wider change programmes.

Act as a senior OD&D professional, contributing to the development of HMRC’s design capability and maintaining personal expertise in operating models and strategic workforce planning.

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