Technical Support Officer – Discharge of Conditions


Company:	Borough Council of Kings Lynn and West Norfolk
Hours:	Full-time
Location:	King's Lynn, PE30 1EX
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	28 Oct 2026
Closing date:	10 Nov 2026

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Summary

Salary between £28329 and £33510per annum

Based at Kings Court Council Office, Kings Lynn

Join our Planning and Environment Support Team as a Technical Support Officer and play an important part in delivering an efficient planning service. You will manage a varied caseload of applications to Discharge Planning Conditions, ensuring each application is considered accurately and within nationally prescribed timescales.

Working with applicants, agents, developers, planners and consultees, you will assess information, liaise and negotiate with customers, and prepare clear, concise decision notices to present to senior managers. You will also maintain accurate electronic records and, where required, monitor compliance, contact applicants proactively and work with the Planning Enforcement Team where conditions have not been met.

You will have two A Levels or an equivalent level of qualification, with previous office experience and good working knowledge of Microsoft Word, Excel, PowerPoint, spreadsheets and databases. You will be organised, accurate and able to communicate clearly and be able to prioritise a demanding workload and interpret maps and plans. You will also hold a full UK driving licence with access to a car to travel around the borough.

Apply online at www.west-norfolk.gov.uk or contact Personnel Services personnel@west-norfolk.gov.uk.

Closing Date: 10 November 2026

Essential requirements

Knowledge Essential - 2 ‘A’ levels or equivalent - Minimum of 3 years experience of working in an office environment - Knowledge and experience of spreadsheets, databases and word processing systems are essential (MS Word, Excel and PowerPoint) Skills Essential - Full and valid driving license with access to own car and business use on insurance policy - Must have the ability to accurately record and interpret data - Ability to prepare and present data clearly, concisely and accurately - Ability to work methodically and be meticulous in maintaining accurate records - Excellent time management and organisational skills to manage own workload and work to deadlines - Excellent letter / report writing skills - Ability to liaise and negotiate with both internal and external customers - Ability to work under pressure to a high standard of accuracy and meet deadlines - Excellent communication skills at all levels are essential both written and oral - Good computer skills - Good interpersonal skills at all levels - Capable of adopting a methodical and accurate approach to work - Ability to read and interpret maps and plans

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