Care Group Governance Facilitator - Acute Care | Walsall Healthcare NHS Trust


Company:	Walsall Healthcare NHS Trust
Salary:	£32,073 - £39,043 per annum
Hours:	Full-time
Location:	Walsall, WS2 9PS
Job type:	Permanent
Posting date:	28 Oct 2026
Closing date:	27 Nov 2026

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Summary

The primary duty of the post holder is to work with the Care Group Leadership Team (CGLT) to ensure that the Trust can be assured that Quality and Safety targets are being monitored and that any risks associated with them are identified. To provide support in the development of integrated governance throughout the Care Group. The post holder will work with colleagues to ensure that governance and risk principles and Quality and Safety outcomes are put into practice and embedded across the structure and functions of the Care Group.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE A HIGH NUMBERS OF APPLICATIONS.

The main duties of the post are to support the CGLT in the review and monitoring of clinical incidents, to facilitate updating incidents/ adding attachments, and closing where appropriate, in line with requirements for Divisional Safety Huddle. The post holder will also lead on monitoring of formal complaints including ensuring investigations are completed timely and action plans are monitored and evidenced as well as supporting the work of the CGLT and clinical leads to complete Initial Case Reviews and support with investigations

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

 To support the CGLT in the review and monitoring of clinical incidents, to facilitate updating incidents/ adding attachments, and closing where appropriate, in line with requirements for Divisional Safety Huddle.

 To support the CGLT in the monitoring of formal complaints including ensuring investigations are completed timely and action plans are monitored and evidenced.

 To support the work of the CGLT and clinical leads to complete Initial Case Reviews and support with investigations.

 To support the work of the CGLT and clinical leads to identify areas of risk around standards of care, developing monitoring action plans and review/collation of supporting evidence.

 To support the work of the CGLT and clinical leads in implementing the Clinical Audit Programme for the Care Group, liaising with the Clinical Audit ad Effectiveness Team.

 To work with the CGLT to identify, develop and facilitate the dissemination of good practice, guidelines, learned experience and policies throughout the Care Group.

 To support the divisional leads to adopt and localise national guidance e.g. (NICE) and support their implementation across all service areas.

 To assist the CGLT on the generation of reports produced from analysis of Care Group level data and information in order to feed into and inform patient safety and safety improvement work.

 To produce reports as required for the governance committees/groups and Trust Board.

 To assist in facilitation at workshops, staff induction programmes, away days and other events.

 To facilitate at Care Group governance meetings.

 To assist with any other governance work as deemed appropriate by the Head of Governance.

Other Duties

The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of their Banding and development as agreed between employee and manager.

This advert closes on Wednesday 11 Nov 2026

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