Care Group Manager – Division of Medicine | Walsall Healthcare NHS Trust


Company:	Walsall Healthcare NHS Trust
Salary:	£57,528 - £64,750 per annum
Hours:	Full-time
Location:	Walsall, WS2 9PS
Job type:	Permanent
Posting date:	29 Oct 2026
Closing date:	28 Nov 2026

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Summary

An exciting opportunity to join the Operational Management team within the Division of Medicine at Walsall Healthcare Trust .

The post of Care Group Manager is a crucial leadership role within the Trust. The Care Group Manager providers operational leadership to the Care Group, with the support of Director of Operations, Divisional Director, Clinical Directors, and Matrons. The post-holder will both be accountable for services within their Care Group and play an active role in Divisional decision-making. Candidates will need to show professional leadership, strategic knowledge and experience; they will need to foster a culture which values continuing professional development and strives for excellence in the delivery of patient care. They must actively lead by example, in line with the Trust’s values of Respect, Compassion, Professionalism and Teamwork, and must be able to demonstrate real ambition for the services, staff and people of Walsall.

The Care Group Manager for Division of Medicine will be responsible for the day-to-day operational management. The post holder will assist the Director of Operations, Deputy Director of Operations, Divisional Director, Clinical Director and Divisional Director of Nursing and Matrons in ensuring that the Care Group & Division delivers its financial, activity, patient experience and clinical & quality targets.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Operational planning and scheduling - the post holder will :-

Ensure processes are in place to meet quality standards and indicators

§ Be responsible for safe and effective delivery of clinical services within the Care Group

Ensure systems are in place to provide relevant information to improve clinical pathways.

Be responsible for development of specialty service plans that are consistent with the strategic aims and objectives of the Trust.

§ Undertake with the General Manager to develop and implement business & strategic plans

§ Be responsible with Clinical Director for capacity planning and negotiation/ successful delivery of the Care Group’s performance standards.

§ Ensure business cases are produced for service developments taking account of: activity; income projections; appropriate service models

§ Support the Clinical Director in making decisions on medical cover for the Care Group

§ Be responsible for developing and leading Improvement Programmes within the Care Group and also across the Division as required

Be responsible for the development and implementation of service/Divisional policies.

§ Be accountable for ensuring patient flows are appropriate and in collaboration with site management that capacity is maximised safely and effectively.

Establish and monitor the agreed range of professional standards and performance targets for supporting departments and clinical specialities

Elective Access

Be the lead for Elective Access within the Division

Coordinate the Care Group and Support Managers in the delivery of their elective access services & requirement.

Ensure that each specialty undertakes regular capacity & demand analysis using accredited tools

Coordinate within the Division, the management of RTT, cancer waits, diagnostic waits, waiting list management and validation

Support the development and implementation within the Division of developments such as the electronic referral system and partial booking

Work to improve the utilisation of elective access sessions.

Management of staff and performance management

§ Provide direct line management to the Care Group’s personnel (other than nursing and medical staff and all the duties that pertain to such as outlined in the job description.

Performance management

Be accountable with the CD and Care Group Matron, for the Care Group’s performance against plan and all the duties that pertain to such as outlined in the job description.

further information around leadership and financial management can be found on the Job Description.

This advert closes on Thursday 12 Nov 2026

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