Head of Business Development & Innovation


Company:	St Basils
Salary:	£45,232 to £48,452 a year, pro rata
Hours:	Full-time
Location:	Birmingham, B9 4DY
Working pattern:	Hybrid - 1 day remote
Job type:	Contract
Posting date:	28 Oct 2026
Closing date:	9 Nov 2026

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Summary

As Head of Business Development & Innovation your primary focus will be to collaborate with the Director of Progression to enhance prevention and housing-related support services for vulnerable young people. This will involve retaining current business and strategically expanding Local Authority contracts to align with St Basils organisational goals. This role encompasses leading procurement and tender activities for St Basils, aiming for evolutionary services of high quality.

From forging and sustaining internal and external partnerships crucial for both retaining existing and acquiring new business and fostering positive relationships with internal teams and commissioners, to providing vital support to Youth Service Operations Managers and Head of Quality Standards and Registered Service Manager in meeting contractual commitments and KPIs.

Working as part of a supportive multi-disciplinary team within a Psychologically Informed Environment (PIE), you'll build positive relationships with colleagues and partner organisations.

Essential requirements

ESSENTIAL QUALIFICATIONS • Level 5 in Leadership & Management (or equivalent) • Level 7 in Leadership & Management or willing to work towards. DESIRABLE • Educated to Post Graduate Diploma or Degree level or have a similar level of worked experience gained within the charity, housing, or similar type of industry. ROLE EXPERIENCE • A strong understanding of the Housing, Health & Social Care, Education sectors with the ability to be able to identify opportunities and apply best fit with St Basils strategic objectives. • A good track record of winning new business or retaining business within the world of supported housing, with a complete understanding of how local authority commissioning processes work and function. • Demonstratable relationship management skills and experience. • Responsibility for undertaking tasks and activities throughout the procurement life cycle for example completing ITT, SSQ and PQQs. • Demonstratable Relationship / Stakeholder Management experience. • Financial modelling, forecasting, and working up budgets. • Leading on Business Development opportunities and liaising with all internal departments to allow bid submission in a timely fashion. • Experience of managing staff and dealing with performance issues. • Able to manage workload to meet a range of conflicting deadlines, reprioritising workload to reflect crisis situations and changes in deadline requirements. KNOWLEDGE • Manage staff performance appraisal systems and processes including disciplinary processes. • Proven evidence-based business development skills, with experience of delivering concepts that are commercially viable. • Proven knowledge of business development processes and practices. • Specific knowledge and understanding of commissioning groups and local authority commissioning and other relevant outside bodies i.e. (Health & Social Care Partnerships (HSCP) and Integrated Care Boards (ICBs). • Political awareness of opportunities for charities and the voluntary sector and overall funding landscape including up-to-date knowledge of policy and analysis of key trends, and delivery trends. • Be able to propose new business development opportunities with corresponding research and analysis. • To be fully compliant with tendering systems and portals, and to possess key knowledge of procurement law, tender law, contract values, competition rules, and how to register on and maintain frameworks, and understand regional differences. • Ability to manage Bid Process from ‘strategy to lessons learned.’ • Ensures critical responses to tender process are accurate and complete, including cross-referencing current internal policies, procedures and processes and bringing lapses or gaps to the attention of relevant Directors or leadership team to ensure future compliance with tender process. • Charity Governance skills and awareness of requirements relating to tenders / bids. SKILLS • Able to conduct SWOT / PESTLE analysis, research, and Identification of opportunities for development. • Commercially aware with experience of working in a charity setting or commissioned services allied to strong financial and analytical skills. • Excellent communications, negotiation, and stakeholder influence skills. • Ability to act on own initiative within agreed parameters. • Proven ability to work successfully in partnership with internal and external partners. • New Business Lead identification – researching and developing potential service opportunities or delivery models and identifying potential stakeholders and / or developing and maintaining existing stakeholder relationships. • Business Analysis and trend identification utilising St Basils data and knowledge of the current tender / bid markets. • Strong IT skills including excel, to develop and manage Business Development systems including, dashboard and database of opportunities, to highlight successes and areas of development and future potential, and to identify trends, opportunities, successes, and areas of development. • Demonstratable writing skills, including the creation of budgets, applications, proposals, reports and other documents for tenders, bids and proposals and internal evaluation documents for submission to St Basils senior leadership team. • Excellent presentation skills, and ability to adapt styles to suit a wide and varied audience. • People Management Skills – The role can involve ad hoc supporting with the implementation and set up of new services and require management support for existing operational services. Including line management and stakeholder engagement. • Strategic Planning Skills – Support with strategic overview for the charity in connection with the planning and development of services, to bring in new business, and to extend revenue from existing contracts. • Building and Maintaining Relationships - Create and maintain strategic and operational relationships with staff, young people, and stakeholders to accelerate commercial growth and realise opportunities. • Budget Management Skills – Ability to cost and propose service models with varying costs. • Maintaining Records - Development of robust recording methodologies to identify trends and future opportunities, conducting research / analysis of markets and services. • Income generation skills to help meet annual targets. • Excellent presentation, communication, and interpersonal skills necessary to develop and maintain relationships at a senior level across a range of stakeholders, and to lead on external and internal presentations including training. • Able to manage workload to meet a range of conflicting deadlines, reprioritising workload to reflect crisis situations and changes in deadlines. • A strong and demonstrable commitment to promoting St Basils approach to Equality, Equity, Diversity, Inclusion and Participation in all work undertaken. MOTIVATION • Commitment to the values and ideas of the organisation. • Commitment to task with a positive and can-do attitude. • Commitment to ideas of the organisation. • Self-Reliant, stress tolerant and emotionally intelligent. • Demonstrates a great positive attitude. • Shows consistent integrity, trust and fairness and embraces equality and diversity. • Delivers time after time. • Makes a difference every day. • Used good judgement and initiative to find solutions. • Committed to learning and being the best through continual learning and development

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