Open Access Payments Senior Assistant


Company:	Gardens, Libraries and Museums (GLAM), University of Oxford
Salary:	£28,437 to £32,108 a year
Hours:	Full-time
Location:	Oxford, OX2 0EW
Working pattern:	Hybrid - 3 days remote
Job type:	Permanent
Posting date:	27 Oct 2026
Closing date:	10 Nov 2026

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Summary

You will join the Bodleian Libraries’ Open Access Payments Team, helping researchers navigate the payment processes that support open access publishing. You will provide first-line helpdesk support, process Article Processing Charge (APC) and Book Processing Charge (BPC) applications and invoices, and work with colleagues to maintain an accurate, responsive service.

You will manage payment requests and purchase orders, check compliance with funder and publisher policies, maintain records and statistics, and liaise with researchers, University colleagues and publishers. You will also help identify improvements to administrative and technical workflows.

Essential requirements

You will have excellent attention to detail and the ability to maintain accurate records, collate statistics and enter data efficiently. You will be a confident written and verbal communicator, able to work effectively with colleagues across the University and external organisations. You will be organised, able to manage competing priorities and deadlines, and comfortable working both independently and as part of a team. You will have experience using common software applications, be willing to learn specialist systems and exercise discretion when handling confidential information. Administrative experience, familiarity with financial systems or knowledge of open access practices would be advantageous.

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