Customer Order Administrator
| Company: | Anderson Recruitment Ltd |
|---|---|
| Hours: | Full-time |
| Location: | Cheltenham |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 20 Oct 2026 |
| Closing date: | 19 Nov 2026 |
Summary
Due to continued growth, our client is delighted to offer a brand-new permanent opportunity to join their successful and expanding business based in Cheltenham. The company specialises in the manufacture of specialist equipment, and as a Customer Order Administrator, you will become part of a small, friendly sales administration team. You will be responsible for responding efficiently to incoming enquiries and orders, alongside managing a range of associated administrative duties.
General administration tasks as follows:
- Processing sales orders / quotations based on customer requests and enquiries in a timely manner
- Responding to customer inquiries providing product and / or service information
- Addressing customer complaints and providing resolutions promptly
- Maintaining detailed records of all interactions with customers
- Liaise with management on all bespoke requests sourcing prices for products and delivery from suppliers
- Sourcing parts/raising purchase orders with suppliers.
- Submitting customer invoicing
- Follow up all open quotations generating reports for management
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