Commercial Waste Services Officer M632


Company:	Charnwood Borough Council
Salary:	£33,119 to £35,570 a year
Hours:	Full-time
Location:	Leicestershire, LE11 2TR
Working pattern:	Hybrid - 3 days remote
Job type:	Permanent
Posting date:	20 Oct 2026
Closing date:	8 Nov 2026

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Summary

About Us

Charnwood Borough Council is one of the largest shire district councils in the UK by population. We are proud of delivering high-quality, efficient frontline services to our community. This brand-new role has been created following a service level review to streamline our operations, drive commercial resilience, and safeguard important income streams.

Our corporate strategy focuses on being an Effective and Efficient Council while simultaneously fostering Economy and Growth across the borough.

The Role

As part of an wider restructure within the Contracts (Leisure, Waste and Environment) service area, we are seeking a dedicated Commercial Waste Services Officer.

Previously, these responsibilities were shared across several operational and administrative officers. By introducing this dedicated role, you will become the singular point of contact for local businesses and stakeholders. You will bring an organised commercial approach to retaining clients, identifying growth opportunities, and maximizing income targets across some vital frontline services: Commercial Waste, Garden Waste, and Bulky Waste.

Key Duties and Responsibilities:

• Budget Monitoring and Management: Take ownership of achieving and exceeding the income targets set out in the Council's budget for waste services by focusing on client retention and the strategic acquisition of new trade waste accounts.

• Legislative Compliance: Ensure all commercial waste services strictly adhere to relevant environmental legislation, waste regulations, and statutory Duty of Care requirements.

• Single Point of Contact: Act as the primary, trusted liaison for businesses, trade customers, and stakeholders, ensuring an efficient, responsive, and seamless customer journey.

• Service Streamlining: Optimise operational processes for the planning and delivery of our commercial, bulky, and garden waste collection streams throughout the entire year.

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