Contracts Officer M214


Company:	Charnwood Borough Council
Salary:	£33,119 to £35,570 a year
Hours:	Full-time
Location:	Leicestershire, LE11 2TR
Working pattern:	Hybrid - 3 days remote
Job type:	Permanent
Posting date:	20 Oct 2026
Closing date:	8 Nov 2026

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Summary

About Us

Charnwood Borough Council is one of the largest shire district councils in the UK by population. We are proud of delivering high-quality, efficient frontline services to our community. This brand-new role has been created following a service level review to streamline our operations, following the introduction of food waste collections throughout Charnwood.

Our services are built on our values: Pride in Charnwood; Customer Focused and Working together.

The Role

Two posts 1 x 37 hours per week (Full Time) 1x 29 hours per week (4 days)

As part of a wider restructure within the Contracts (Leisure, Waste and Environment) service area, we are seeking a dedicated Contracts Officer.

To be successful in this role you must have the relevant qualifications and experience in environmental management, to support the Team Leader and Contracts Manager to ensure the most efficient use of our services.

Key Duties and Responsibilities:

• Supervise and monitor relevant contractors in accordance with local and key performance indicators.

• Effectively and efficiently manage workloads, including requests for service, enquiries and complaints, through the Council’s CRM system.

• To provide advice and guidance to our residents to ensure the most effective use of our services including waste, recycling and street cleansing.

• Provide excellent customer service to resolve enquiries efficiently,

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