Household Claims Handler


Company:	Red Dot Search UK Limited
Salary:	£24,479 to £28,000 a year
Hours:	Full-time
Location:	BL7 9RW
Working pattern:	On-site
Job type:	Permanent
Posting date:	11 Oct 2026
Closing date:	10 Nov 2026

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Summary

Household Claims Handler | Bolton (BL7) | up to £28,000 | Monday to Friday, 9am to 5pm

We are recruiting a household claims handler for an established, FCA-regulated general insurance business on the edge of Bolton. They are adding to their household claims team after taking on a significant new contract.

What you will be doing:

- Running your own caseload of household claims from first notification through to settlement: escape of water, storm, accidental damage, theft, buildings and contents

- Checking policy cover and gathering the information needed to move each claim forward

- Appointing and managing suppliers on behalf of the policyholder

- Keeping customers updated clearly and honestly throughout

- Spotting and referring potential fraud

What you get:

- Up to £28,000 depending on experience

- 35 hours, Monday to Friday, 9am to 5pm. No evenings, no weekends.

- Fully funded CII qualifications

- Free on-site parking

- Holiday that grows with service, holiday buy and sell scheme, and your birthday off

- Contributory pension, cycle to work scheme, casual dress

Being straight with you: the role is on site five days a week until you pass probation, and you will need to drive, as public transport to the site is not realistic.

Send your CV and we will ring you to talk it through properly before anything goes anywhere.

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