Medical Secretary
| Company: | NHS Jobs |
|---|---|
| Salary: | Negotiable |
| Hours: | Full-time |
| Location: | Gateshead, NE9 5EY |
| Job type: | Permanent |
| Posting date: | 8 Oct 2026 |
| Closing date: | 6 Nov 2026 |
Summary
The Medical Secretary will provide a high-quality, patient-focused secretarial and administrative service to support the clinical team at Fell Tower Medical Centre. The post holder will be responsible for the management of referrals, clinical correspondence and patient-related documentation, ensuring all tasks are completed accurately, efficiently and in a timely manner. Key duties include processing referrals through the NHS Electronic Referral Service (e-RS), liaising with hospitals and community healthcare providers, maintaining accurate patient records, processing information requests such as Subject Access Requests and insurance reports, and managing incoming telephone and email enquiries. The successful candidate will work closely with clinicians and colleagues to support the effective day-to-day running of the practice whilst maintaining the highest standards of confidentiality. This is an excellent opportunity for an organised individual with strong communication skills, attention to detail and the ability to work effectively within a busy primary care environment.