Digital Transformation Lead


Company:	NHS Jobs
Salary:	Negotiable
Hours:	Full-time
Location:	London, N19 3RN
Job type:	Permanent
Posting date:	7 Oct 2026
Closing date:	25 Oct 2026

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Summary

Key Duties and Responsibilities Technology Adoption and Patient Access Support the implementation and effective day-to-day use of the Practices digital systems to improve patient access, experience and staff workflows. Support relevant NHS and local digital initiatives, checking that changes are workable for the Practice and improve access to services for patients. Practice Collaboration Build relationships and facilitate collaboration between member practices to support the delivery of care to each other's patients, for example through enhanced access or other hub-type working arrangements Digital Maturity Review and improve the SJW's digital maturity Work with the Integrated Care System (ICS) and other partners to ensure that digital and operational Practice transformation is embedded in, and aligned with, ICS and national strategies Data and Insight Use EMIS Web searches and reports to understand demand, capacity and activity, check data quality, and identify practical improvements to patient access and Practice operations. Use data to support population health management and improvements in care quality and practice operational efficiency Understand the type and intensity of support needs across the Practice and coordinate this support, including through organisational development (OD) programmes Present data insights to support service improvement and reduction in unwarranted variation Neighbourhood and Integrated Working Work within Integrated Neighbourhood Teams (INTs), collaborating with general practice, community services, social care, and voluntary organisations Support delivery of place-based, population health-focused care, and contribute to reducing health inequalities and improving access Participate in multi-disciplinary team (MDT) meetings and neighbourhood forums as required Stakeholder Engagement and Communication Build strong working relationships across PCN member practices and system partners Communicate digital changes clearly to staff and patients, and plan and deliver practical training, coaching and follow-up support to build staff confidence and skills. Identify training needs and arrange further upskilling where needed. Governance and Quality Ensure digital activity follows the Practices governance, information governance and data protection requirements. Support clinical IT safety and digital risk management, recording and escalating safety concerns, incidents and supplier issues through the appropriate Practice processes. Monitor and report on performance against relevant PCN and DES objectives, maintaining accurate documentation Working Conditions Travel across GP practices, community settings and care homes as service delivery requires A combination of office-based, remote, and on-site working General Terms The postholder must maintain confidentiality at all times in relation to staff, patient, and Practice business information, in accordance with data protection legislation and the Practice's data sharing and data processing arrangements The postholder is required to work in accordance with the Practice's equality, diversity, and health and safety policies

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