Team Administrator | South London and Maudsley NHS Foundation Trust


Company:	South London and Maudsley NHS Foundation Trust
Salary:	£34,186 - £37,389 per annum inclusive of HCAS
Hours:	Full-time
Location:	London, SE1 7EH
Job type:	Permanent
Posting date:	5 Oct 2026
Closing date:	4 Nov 2026

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Summary

The post holder will provide administrative and operational support to the Mental Health Liaison Team, contributing to the effective delivery of services across acute hospital settings. They will support the coordination and tracking of referrals, maintain accurate patient records on EPJS and other systems, and ensure compliance with Trust and information governance requirements.

The role involves liaising with a range of internal and external stakeholders, effective communication and the timely completion of administrative processes. The post holder will also assist with patient flow and bed management and deputise for the Patient Flow Coordinator during periods of absence or increased service demand, helping to facilitate safe and timely admissions, transfers, and discharges.

Acting as a key point of contact between liaison teams, Emergency Departments, inpatient wards, bed management teams, community services, and external providers, you will support the management of mental health bed demand. Duties include coordinating Mental Health Act assessment referrals, processing bed requests, assisting with documentation, arranging transport, maintaining tracking systems, monitoring delays, and supporting service improvement activities.

The successful candidate will have excellent organisational, communication, and interpersonal skills, with the ability to work independently, prioritise workloads, and contribute to the delivery of safe, effective, and high-quality patient care.

Provide administrative and operational support to the Mental Health Liaison Team, including referral coordination, patient flow support, and assistance with discharge planning. Maintain accurate patient records on EPJS and Trust systems, process clinical documentation, and support data collection, reporting, and audits.

Act as a key point of contact for patients, carers, staff, and partner agencies, ensuring effective communication and escalation of urgent issues. Liaise with hospital, community, and external services to support continuity of care and maintain administrative tracking systems.

Undertake general administrative duties, including diary management, meeting support, minute taking, filing, and correspondence. Contribute to governance, quality improvement, training, and service development activities, while providing reception and cross-site cover as required.

South London and Maudsley NHS Foundation Trust is one of the UK's largest providers of mental health and substance misuse services, serving over 1.1 million people across South London. Working in partnership with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London, and King's Health Partners, SLaM combines outstanding clinical care with world-leading research, innovation, and education.

The Trust employs around 5,000 staff and delivers more than 230 inpatient, outpatient, and community services across Croydon, Lambeth, Lewisham, Southwark, Bexley, Bromley, and Greenwich. Each year, SLaM provides inpatient care to approximately 5,300 people and supports more than 45,000 patients in community settings.

Joining SLaM offers the opportunity to work within an internationally recognised mental health organisation with a strong commitment to staff development. Employees benefit from extensive training, professional development opportunities, and the chance to collaborate with leading clinicians, researchers, and academics while contributing to innovative and high-quality patient care.

As outlined above, this role requires that the post holder provide comprehensive administrative, operational and patient flow support.

This advert closes on Monday 19 Oct 2026

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