Road Logistics Customer Service Specialist
| Company: | Kuehne + Nagel |
|---|---|
| Salary: | £21255.3-68016.96 per annum |
| Hours: | Full-time |
| Location: | Belfast, BT3 9JQ |
| Job type: | Permanent |
| Posting date: | 5 Oct 2026 |
| Closing date: | 4 Nov 2026 |
Summary
Kühne + Nagel (AG & Co.) KG
The UK Road Logistics business is a key part of our global Road Logistics organisation. With a broad service portfolio and a strong customer focus, we provide innovative, high-quality logistics solutions to the market. Our goal is to drive sustainable profitability while creating an environment where our people can grow and succeed.
How you create impact
- Accurately process bookings from clients and overseas agents in the system
- Support Freight Account Managers with day-to-day operational activities
- Coordinate with all relevant parties to ensure smooth shipment movements
- Proactively manage and resolve any shipment issues, keeping stakeholders informed
- Process sales and purchase invoices efficiently and accurately
- Contribute to a positive team culture and collaborate across departments
- Assist other teams when needed to maintain service quality and efficiency
- Follow all quality, security, and health & safety standards to ensure compliance and best practice
What we would like you to bring
- Secondary school education (or equivalent) with strong Maths and English skills
- Previous experience in customer service
- High attention to detail and accuracy
- Strong communication and interpersonal skills
- Good organisational skills and ability to manage competing priorities
- A proactive approach with drive and commitment
- Team-oriented mindset with a collaborative attitude
- Willingness to learn, adapt, and contribute to continuous improvement
What's in it for you
- A key role within a globally recognised logistics organisation
- Opportunities for personal and professional development
- A supportive and collaborative team environment
- Exposure to a diverse range of customers and operations
- The chance to contribute to a growing and evolving business
- A workplace that values quality, safety, and innovation