Housing Support Officer (Agile)


Company:	North Wales Housing
Salary:	from £26,551 a year
Hours:	Full-time
Working pattern:	Remote
Job type:	Permanent
Posting date:	1 Oct 2026
Closing date:	13 Oct 2026

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Summary

Reporting to the Supported Housing Manager, you’ll be responsible for contributing towards the delivery of a person-centred trauma informed support service within the standards and requirements of NWH, commissioners, funders, and stakeholders.

* Ensuring the safety of the building and residents

* Acting as first point of call to deal with any incidents appropriately, contacting and liaising with NWH staff, emergency services, voluntary and statutory agencies

* Keeping accurate records as required and handing over to staff as appropriate

* Assisting clients with claims for housing and associated benefits

* Providing a range of engagement and involvement activities to promote social inclusion amongst clients

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