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Asset Officer

Company:Cottsway Housing Association
Salary:from £37,100 a year
Hours:Full-time
Location:Witney, OX28 4YG
Working pattern:Hybrid - 2 days remote
Job type:Permanent
Posting date:30 Sept 2026
Closing date:14 Oct 2026
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Summary

We are looking to recruit an Asset Officer to join our Asset Team on a full-time permanent basis.

About the Role

This role sits at the heart of Cottsway’s Asset Management function, ensuring that housing disrepair claims are managed effectively, professionally, and in a manner that protects both customers and the organisation. The primary purpose of the role is to co-ordinate and oversee all disrepair claims from initial notification through to resolution, ensuring legal and operational responses are timely, appropriate, and compliant with the Housing Disrepair Pre-Action Protocol.

In addition to managing disrepair matters, the role supports the wider delivery of the organisation’s asset investment and planned programmes. This includes assisting with procurement activities, contract administration, programme monitoring, and ensuring planned works are delivered efficiently and in line with agreed targets. The role also takes ownership of complaints relating to major works, coordinates responses to insurance-related property claims, and supports the management of serious property incidents such as fires, floods, and subsidence.

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