Multiple Disadvantage Homelessness and Rough Sleeping Manager


Company:	Stoke on Trent City Council
Salary:	£46,579 to £49,817 a year
Hours:	Full-time
Location:	Stoke on Trent, ST4 1HH
Working pattern:	Hybrid - 3 days remote
Job type:	Permanent
Posting date:	29 Sept 2026
Closing date:	23 Oct 2026

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Summary

Directorate: Housing, Regeneration and Operations

Section: Housing Solutions and Private Sector Housing

Location: Civic Centre

Grade: Level 12

Hours: 37 hours per week

This advert is open to both internal and external applicants.

About us:

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that's where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.

Further information on the Council and our directorates

The Role:

An exciting opportunity has arisen to make a genuine difference to the lives of some of the most vulnerable members of the community of Stoke-on-Trent. Leading on the prevention and relief of homelessness and rough sleeping for people experiencing multipledisadvantage in the City you will lead a genuine multi-agency approach across the Council and its partners to deliver our objective of preventing homelessness and ending rough sleeping in the City, something that has recently been matched by the Governmentâ€™s announcement of its National Rough Sleeping Plan. You will lead a team of officers working with people experiencing homelessness and rough sleeping to ensure effective delivery of pathways off the street, out of prison and following discharge from hospital in partnership with a wide range of internal teams, statutory and voluntary partners and commissioned services to ensure that no one leaves an institution in the City homeless and people supported off the streets access the support they need to ensure they do not return to rough sleeping. Demonstrating an understanding of the needs of people experiencing multiple disadvantage you will be a motivated, self starter with proved experience of building effective partnerships with a wide range of partners to deliver person centred solutions informed by lived experience.

For more information on the role, please contact the Recruiting Manager Tomos Jones, Tomos.Jones@stoke.gov.uk

Key Responsibilities:

Act as the lead contact for all multiple disadvantage, homelessness, rough sleeping and outreach services across the City

Build, develop and coordinate partnerships with internal teams and external agencies to support individuals experiencing homelessness and complex needs

Work collaboratively with housing, social care, health, mental health, substance misuse, domestic abuse, probation, voluntary sector and commissioned service providers

Chair and lead multi agency meetings to coordinate support and develop effective plans for individuals experiencing homelessness or rough sleeping

Ensure support is in place for people living in temporary, emergency or commissioned accommodation

Work closely with Housing Options and partner organisations to develop clear referral pathways and improve access to support services

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