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Dining Room Assistant

Company:NHS Jobs
Salary:£24,922 to £25,629 a year
Hours:Full-time
Location:Old Brampton, S42 7JD
Job type:Permanent
Posting date:29 Sept 2026
Closing date:11 Oct 2026
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Summary

The post holder will provide a friendly, professional and welcoming service to patients, visitors and staff using the hospice cafe and dining room. The role is primarily customer-facing and involves serving food, snacks and beverages, operating the cafe till and processing payments accurately, and helping to create a clean, comfortable and welcoming dining environment throughout service. The post holder will respond courteously to customer enquiries and requests and escalate any concerns to the appropriate member of the catering team. The role also provides support to the wider catering service and includes basic food preparation, food storage, stock rotation and replenishment as required. The post holder will work closely with chefs, Catering Assistants and volunteers to ensure the smooth running of the service and maintain high standards of food presentation, food safety and customer service. The post holder will be expected to follow all relevant food hygiene, allergen, infection prevention and control, health and safety and financial procedures, as well as maintaining high standards of personal hygiene, cleanliness and professional presentation. Mandatory and role-specific training will be provided, and the post holder will be expected to contribute positively to the catering team and support the wider needs of the service. This is a customer-facing role within a hospice environment, so a compassionate, respectful and sensitive approach is important. The post holder may interact with patients, relatives, visitors, staff and volunteers and should always be mindful of individual needs, dignity and confidentiality. For further information about the role or to arrange an informal visit, please contact Mark Taylor, Head Chef, on 01246 568 801 or mark.taylor@ashgatehospice.org.uk. Ashgate Hospice is committed to an inclusive and accessible recruitment process. If you require any reasonable adjustments or support during the recruitment process, please contact our People Services team on 01246 568 801 or peopleservices@ashgatehospice.org.uk. Successful applicants will be required to complete a DBS check as part of the pre-employment process. Applications must be submitted via the Apply Now button; applications sent directly to People Services or the recruiting manager will not be accepted. We are unable to support applications from candidates who require sponsorship to work in the UK.

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