Head of PMO
| Company: | ISS Facilities Services |
|---|---|
| Hours: | Full-time |
| Location: | London, E14 9SH |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 29 Sept 2026 |
| Closing date: | 29 Oct 2026 |
Summary
Head of PMO
Contract: Government
Location: London, E14 9SH
Hours of work: 40
Contract Type: Permanent
We are seeking a Head of Planning & Project Controls to provide overall visibility and control across a portfolio of projects.
This role is responsible for bringing together key information from across the account to ensure senior leaders and clients have an accurate view of performance, risks and future requirements.
Job Description
We are looking for an experienced professional to establish, lead and continuously improve the planning, scheduling, forecasting and project controls capability across the project portfolio.
Working closely with project, commercial and PMO teams, the successful candidate will drive operational excellence and provide clear portfolio performance reporting to senior stakeholders and clients.
Key Responsibilities
Bring all projects together into a single overarching portfolio plan.
Track project performance, milestones, schedules, risks and key portfolio data.
Produce dashboards, management information and reports to support senior-level decision making.
Review project programmes before client submission, ensuring they are accurate and achievable.
Identify emerging risks, issues and trends, providing early warning where intervention may be required.
Lead project governance, controls and audit processes across the portfolio.
Develop and implement consistent project controls, planning processes and standards.
Oversee forward planning with Procurement and the supply chain, ensuring readiness for future demand.
Professional and Personal Competencies/Qualifications
Skills and Experience
Strong expertise in data management and PMO governance, with the ability to interpret Gantt charts, project plans and programme data.
Extensive experience in project planning, project controls or programme management within a large or complex organisation.
Experience supporting complex project portfolios with an annual value exceeding £25m.
Proven senior leadership experience managing and developing high-performing planning and project controls teams.
Demonstrable experience creating and improving project controls, governance, reporting and planning processes.
Experience within construction, engineering, infrastructure, building services, facilities management or capital projects environments.
Strong understanding of project lifecycle controls, governance and portfolio assurance.
Experience producing executive-level reporting and portfolio performance analysis.
Experience working with NEC4 and other standard forms of contract.
Degree qualified in Engineering, Construction Management, Project Management, Quantity Surveying, Business Management or a related discipline.
APM PMQ, PRINCE2 Practitioner, PMP or equivalent project management qualification.
Membership of APM, RICS, CIBSE or an equivalent professional body.
Technical Expertise:
Primavera P6 and/or Microsoft Project
Schedule Risk Analysis
Critical Path Analysis
Earned Value Management (EVM)
Resource Planning & Capacity Modelling
NEC4 Contract Programme Management
Programme Assurance Reviews
Portfolio Reporting & Governance
Power BI / Power Query
Data Visualisation and Dashboard Development
KPI Reporting
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
