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Elective Admissions Officer

Company:NHS Jobs
Salary:£25,760 to £27,476 a year
Hours:Full-time
Location:317 02 Royal Victoria Infirmary, NE1 4LP
Job type:Permanent
Posting date:29 Sept 2026
Closing date:6 Oct 2026
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Summary

The Elective Admissions Administrative Service plays a key role in delivering a systematic and efficient approach to meeting NHS access targets for elective and day case surgery. This includes supporting the delivery of national standards relating to maximum waiting times and facilitating patient choice through effective booking systems. The post holder will work closely with Consultants and Specialty Management Teams, requiring the ability to manage sensitive information and respond to clinical and operational priorities with confidence and professionalism. A strong understanding of information management and a commitment to data quality are essential to ensure the effective management and monitoring of patient waiting lists. Through the use of robust booking processes, the service aims to optimise theatre utilisation and support the achievement of NHS patient access targets. The role requires a strong patient-focused approach, ensuring that all written and verbal communication is clear, professional, and compassionate. This will include direct telephone contact with patients to arrange admission dates and provide relevant information regarding their care pathway. The post holder must maintain strict patient confidentiality at all times, in line with Trust policies and data protection requirements. Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

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