Waiting List and Bookings Officer


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	317 Freeman Hospital, NE7 7DN
Job type:	Permanent
Posting date:	1 Oct 2026
Closing date:	7 Oct 2026

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Summary

The post holder works in a multidisciplinary administration team consisting of receptionists, secretarial and waiting list staff. To undertake a range of duties to ensure an accurate and efficient waiting list and bookings service is available to specialised medical units within the Radiology Directorate. To act as a first point of contact for the unit and co-ordinate all patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the unit or immediate response depending upon appropriate action. To be responsible for the achievement of all NHS Waiting Time targets including but not excusive to Cancer Waits, Diagnostic and Therapeutic Waits. To work on a rotational basis covering reception duties. To participate in all aspects of the administration service within Radiology. Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

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