Medical Administrator
| Company: | NHS Jobs |
|---|---|
| Salary: | Negotiable |
| Hours: | Full-time |
| Location: | Blackburn, BB1 2HR |
| Job type: | Permanent |
| Posting date: | 27 Sept 2026 |
| Closing date: | 11 Oct 2026 |
Summary
Administrative Duties Scan hospital letters and related documents into patients medical records in accordance with practice protocols Perform accurate data input including diagnoses, blood pressure readings, spirometry results, blood results, and other coding as set out in the coding protocols In collaboration with the administration and nursing teams, run the call and recall systems for long-term conditions to achieve Quality and Outcomes Framework (QOF) targets and meet Government requirements Use the clinical system to record regular performance achievements and key performance indicators (KPIs) as required Assist in the preparation of third-party and patient report requests, including generating invoices, photocopying records, liaising with clinicians, and meeting required deadlines Process Subject Access Requests (SARs) in accordance with practice protocols and General Data Protection Regulation (GDPR) requirements Redaction of Medical Records The accurate and lawful redaction of medical records is a key component of this role. You will be expected to: Review patient records and apply appropriate redaction prior to disclosure, in line with the Data Protection Act 2018, GDPR and NHS guidance on access to health records Maintain a clear audit trail for all redacted disclosures, documenting the rationale for decisions made Keep up to date with changes in legislation and NHS guidance relating to records disclosure and redaction Communication and Patient Interaction Whilst this is primarily an administrative role, you will have regular contact with patients, both in person and by telephone. You will be expected to handle patient queries professionally, sensitively and efficiently, always maintaining a calm and courteous manner Liaise with hospitals, community service and other external NHS partners to support the timely exchange of information Clinical System The practice uses EMIS Web as its clinical system You will use EMIS Web daily for data entry, call and recall management, appointment scheduling, performance recording and record management Full training will be provided Working Environment Based primarily at Shadsworth Surgery with occasional requirement to work across other Cornerstone sites Daily use of VDU equipment in a busy environment Extended period of sitting at a screen with frequent interruptions from colleagues, clinicians and patients Occasional lifting of files, records and other materials may be required Training and Development Carry out all duties in line with practice protocols, procedures and guidelines Participate in Continuous Professional Development and undertake appropriate training as agreed with your line manager Complete all mandatory training including Data Security and Protection, Safeguarding and any other requirements identified by the practice General Duties Function as an effective and collaborative member of the wider practice team Act at all times within the boundaries of health and safety legislation, risk management and data protection law Work in accordance with the organisational values and Christian ethos of Cornerstone Practice and Healthcare - demonstrating service, dignity, compassion and integrity in everything you do Additional Responsibilities The employer may determine any additional duties that may be required from time to time, provided these do not exceed the level of responsibility for the graded of post. Flexibility and willingness to support the wider team is an important part of this role.