Senior Support Administrator


Company:	NHS Jobs
Salary:	£29,613 to £30,266 a year
Hours:	Full-time
Location:	North London, NW9 5EQ
Job type:	Permanent
Posting date:	25 Sept 2026
Closing date:	10 Oct 2026

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Summary

Data Entry Support Provide data entry support for Unit specific work using MOLIS (LIMS database) Ensure quality of work and undertake weekly/daily MOLIS housekeeping, as required and during times of surge due to increase in numbers of specimens Responsible for quality control of data input by Laboratory Support Administrators, checking work and ensuring all outputs are accurate prior to dispatch to users Retrieve information from MOLIS in order to liaise with hospitals and private labs to respond to or resolve any queries General Duties Provide flexible administrative cover within RM Assist senior Unit staff in ensuring accreditation is maintained for all Units and contribute to achieving single accreditation for RM Other Ensure that the laboratory equipment in the Units are reported to the RM Operations and Maintenance Team if not in good working condition or require a service engineer visit It should be noted that the work of the RM division is of a confidential nature and must not be communicated to other persons except where required for authorised purposes. The above is only an outline of the tasks, responsibilities and outcomes required of these roles. They will carry out any other duties as may reasonably be required. The job descriptions and person specifications may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Essential Criteria 3 GCSEs or equivalent qualifications, one of which must be English language and/or relevant office experience Knowledge of Excel and Outlook (Microsoft Office) to intermediate level Good organizational skills with accuracy and eye for detail Desirable Criteria Good interpersonal skills and team player High level of self-motivation Flexible and adaptable Willing to learn and acquire new skills through training as necessary Application & Sift (Competency-based) At sift stage you will be assessed against the 3 Essential Criteria listed in this job advert. You will be required to complete: an Application Form (Employer/Activity history section on the application) a 750 word Supporting Statement -do not exceed 750 words as we will not consider any words over this amount This should outline how your skills, experience, and knowledge provide evidence of your suitability for the role. You will receive a joint score for your application form and supporting statement. The application form is the kind of information you would put into your CV please be advised you will not be able to upload or email us your CV. Please complete the application form in as much detail as possible. Longlisting In the event of a large number of applications, we may longlist into 3 piles of: Meets all Essential Criteria Meets some Essential Criteria Meets no Essential Criteria Only 'Meets all Essential Criteria'will progress to Shortlisting. Shortlisting In the event of a large number of applications, we may conduct an initial sift on the following Essential Criteria: Good organizational skills, with accuracy and eye for detail Desirable criteria may be used in the event of a large number of applications/successful candidates. If you are successful at this stage, you will progress to interview. Please note feedback will not be provided at this stage. Interview (Competency-based) You will be invited to a single face-to-face interview at our Colindale Scientific Campus in North London. Interview date(s) to be confirmed. During the interview we will assess against the below in relation to the 3 Essential Criteria: Knowledge Experience Skills and Abilities There will be a 10-minute administration assessment during your interview which will assess your speed and accuracy. Further details will be provided at the interview. No preparation is required. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Eligibility Criteria Open to all external applicants (anyone) from outside the Civil Service as well as internal applicants. Salary Information Grade: Administrative Officer (AO)Inner AO: £29,613 - £30,266 per annum, pro-rata If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms. Location This role is being offered as hybrid working based at our Colindale Scientific Campus, 61 Colindale Avenue, London NW9 5EQ. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at our Colindale Scientific Campus. Security Clearance Level Requirement Successful candidates must pass a basic disclosure and barring security check before they can be appointed. Based at our scientific campus, you will be required to have a minimum of a Counter Terrorism Check (CTC) security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires CTC clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Recruiting Manager listed in the advert for further advice.

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