Medical Receptionist
| Company: | NHS Jobs |
|---|---|
| Salary: | from £12.71 an hour |
| Hours: | Full-time |
| Location: | Bolton, BL6 5PY |
| Job type: | Permanent |
| Posting date: | 25 Sept 2026 |
| Closing date: | 14 Oct 2026 |
Summary
Main Duties Deal with patients by telephone and face-to-face at reception, providing a friendly, professional and helpful service. Book appointments and direct/triage patients to the appropriate clinical personnel or service. Take and accurately record messages for clinical and administrative staff. Process prescription requests in accordance with practice procedures. Monitor practice emails and action or forward correspondence as appropriate. Order pathology supplies and maintain appropriate stock levels. Photocopy, scan and upload patient documents and information to the appropriate patient record. Complete general day-to-day administrative duties as directed by the Practice Manager. Contact patients as requested by clinicians to action tasks or follow-up information recorded in the patient's notes. Receive patient samples for testing, ensuring patient details are checked and recorded accurately. Ensure reception areas are kept clean, tidy and ready for use by colleagues and patients. Provide a clear handover of any unresolved, outstanding or urgent matters to the appropriate colleague. Provide cover for colleagues during periods of annual leave or sickness as required. Work flexibly as part of the wider reception and administrative team to support the smooth running of the practice.
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