Product Co-ordinator (Fixed Term Appointment) (5140)


Company:	Social Security Scotland
Salary:	£39,767 to £47,472 a year
Hours:	Full-time
Location:	Dundee, DD1 4BF
Working pattern:	Hybrid - 3 days remote
Job type:	Contract
Posting date:	24 Sept 2026
Closing date:	8 Oct 2026

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Summary

Location - Dundee or Glasgow

Hours - 35 hours per week

Closing Date - 8th October 2026 at 23:55

Reference - 5140

Employment Type - Permanent

Overview

This is a Fixed Term Appointment opportunity for 23 months with the possibility of permanency dependent on business requirements.

Are you highly organised, proactive and skilled at coordinating activities across multiple stakeholders? We are looking for two Product Coordinators to join Social Security Scotland and support the successful delivery of key programmes that contribute to the continuous improvement of our services.

These roles, within the Fraud, Error and Debt teams, offer an excellent opportunity to work in a fast-paced delivery environment, supporting product and project teams to plan and coordinate activities, maintain delivery information and ensure programme governance requirements are met. You will play an important role in helping teams deliver outcomes that support both organisational priorities and service users across Scotland.

You will join a team responsible for delivering complex business and technology change initiatives that support Social Security Scotland's strategic objectives. Working closely with Product Leads, delivery specialists, business stakeholders and technical teams, you will help coordinate delivery activity throughout the product lifecycle.

As a Product Coordinator, you will provide essential support across planning, governance, reporting, stakeholder engagement and delivery coordination, helping to ensure programmes remain organised, informed and on track to achieve their objectives.

Main Duties

• Support the planning, coordination and delivery of product and project activities.

• Support the delivery manager in maintaining delivery plans, schedules and tracking information, monitoring progress and highlighting any emerging issues.

• Coordinate meetings, workshops and governance activities, ensuring actions and decisions are accurately recorded and followed up.

• Produce and maintain project documentation, reports, presentations, shared knowledge repositories and management information.

• Maintain team spaces (e.g. Confluence)

• Manage and maintain key logs, including risks, issues, actions, assumptions and dependencies.

• Support stakeholder engagement activities, ensuring timely communication and information sharing across delivery teams and wider business areas.

• Assist with the preparation of governance papers, status reports and briefing materials.

• Work collaboratively with delivery teams during design, development, testing, implementation and post-implementation activities.

• Monitor and track delivery milestones, escalating concerns where appropriate.

• Support continuous improvement by identifying opportunities to enhance processes, coordination and reporting arrangements.

• Ensure information is managed accurately and in line with organisational standards and governance requirements.

Further Information

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at Recruitment@socialsecurity.gov.scot.

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