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Police Community Support Officer (PCSO) - 2027/28

Company:Dyfed-Powys Police
Salary:£28,914 to £30,897 a year
Hours:Full-time
Location:Carmarthen, SA31 2PF
Working pattern:On-site
Job type:Permanent
Posting date:24 Sept 2026
Closing date:12 Oct 2026
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Summary

Force Dyfed Powys Police

Role Type PCSO

Business area / Department Neighbourhood Policing (NP) & Prevention

Location Forcewide

Agile/Fixed/Fixed Operational Fixed Operational

Grade D

Salary £28,914 - £30,897

Allowances Shift, Weekend Working

Shift Percentage 12.5%

Weekend Working Shift Percentage 10%

Part/Full Time Full Time

Type of Contract Permanent

Level of Welsh language ability required? 1

Closing Date 12/10/2026, 23:55

Job Advert Description

We are seeking applications to join Dyfed-Powys Police as a Police Community Support Officer (PCSO). Successful applicants will be considered for vacancies that arise in 2027/2028, however, we anticipate a higher demand for Powys, Pembrokeshire & Ceredigion.

This is a vital police staff role within our neighbourhood policing team; you will spend time working with the communities of Dyfed Powys Police, building relationships, breaking down barriers and solving problems.

There is no typical day as a PCSO, and each day brings new challenges but ultimately everything you do will improve the lives of our communities. As a Dyfed Powys PCSO you could:

Work to help communities build and thrive.

Build links and relationships with communities – whether that’s businesses, residents, community leaders or partner agencies.

Help build and maintain relationships with our diverse communities and young people

Be a visible presence within the community, carrying out high visibility patrols to reassure people.

Respond to a range of incidents, including anti-social behaviour, neighbour disputes, abandoned vehicles, and assisting with missing person enquiries.

Take a problem-solving approach to long term issues in the community, working with partners and the community to help resolve them.

Help reassure and support victims of crime, offering crime prevention advice to help keep them safe.

Help with policing large events, gatherings, festivals, and shows

Use the powers designated to you to help tackle anti-social behaviour and crime in your community.

Collect CCTV evidence and carry out house to house enquiries to help our investigations.

Act as a professional witness, attending court when required.

Salary: Starting from £28,914 and rising to £30,897 (this does not include any allowances which are applicable when working shifts and weekends, following the initial training period)

Full training and support is provided for this role, which includes an initial training programme with an exciting timetable of courses followed by an 8 week tutorship period on division.

Application guidance

You will be invited to compete the national sift as part of the process. Please note this needs to be completed within 7 days of your invitation. Please be mindful that if you fail the National sift online test, you are ineligible to complete it again within the next 3 months, and you can only complete it twice in a 12-month period. This applies for any other uniformed recruitment (Police Officer, PCSO and Volunteer Police Officer/Special Constable).

The online tests are not compatible with handheld devices e.g. tablet or mobile phone so must be completed on a desktop/Laptop computer.

If you have any technical issues whilst completing the tests, then the decision to reset the test will be at the discretion of Dyfed Powys Police.

If applicable, applicants must upload the required evidence of their level 2 English and Maths qualifications when applying, as no late evidence will be accepted. If you are not in possession of a valid certificate, you must obtain one prior to the closing date, or alternatively you can complete the online verbal reasoning and calculation test.

Successful candidates are subject to vetting and medical checks, and all prospective PCSOs will be required to have their fingerprints and a DNA sample taken.

Interviews will be held at Police Headquarters in Carmarthen on the 17th, 18th, 23rd, 29th and 30th October 2026.

If successful at interview, you will be invited to attend fitness and biometric testing at Police Headquarters in Carmarthen on either the 27th October or 6th November 2026.

Dyfed Powys Police reserves the right to change the dates of tests or intakes as required and restrict candidate numbers attending the interviews due to organisational need.

You will need a full manual driving licence in order to join as a PCSO as you will be required to pass a Police Driving Test during your probationary period. You can apply for the role without a manual driving licence but cannot be progressed towards a start date until a manual licence is obtained.

To find out more, join our online events as applications open:

17th September 2026 Time 6pm-7pm

21st September 2026 Time 2pm-3pm

28th September 2026 Time 6pm-7pm

6th October 2026 Time 11am-12pm

Event Registration

Also, please visit our page here for more information on the role of a PCSO at Dyfed Powys Police.

Welsh language and diversity

We are committed to being a bilingual organisation and any application submitted in Welsh will not be treated less favourably than an application made in English

We ask that all Dyfed-Powys police staff and officers can communicate to Level 1 standard. This means that you can understand and pronounce Welsh place names and can use and understand simple everyday phrases such as greetings. If you are unable to communicate to this standard, during your probation period (typically six months) we’ll fully support you in achieving this through a variety of learning opportunities.

Dyfed-Powys Police welcomes applications from under-represented groups and Welsh speakers.

Find out if you’re eligible for Positive Action here.

Have some questions?

Email: recruitment@dyfed-powys.police.uk

Webpage

Weekly recruitment drop in session: every Wednesday, 11 - 11.30am via teams here.

If you are currently employed by Dyfed-Powys Police and your current role is subject to a tenure to post, you are welcome to apply for this opportunity, as long as your tenure to post has been achieved by the training start dates listed within this advert.

Dyfed-Powys Police reserves the right to close this advert if we are in receipt of a high number of suitable applications. As such, we encourage early applications to ensure consideration for a post.

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