Administrator
| Company: | NHS Jobs |
|---|---|
| Salary: | £25,760 to £27,476 a year |
| Hours: | Full-time |
| Location: | Droitwich, WR9 8RD |
| Job type: | Permanent |
| Posting date: | 23 Sept 2026 |
| Closing date: | 7 Oct 2026 |
Summary
Key Responsibilities Include: Providing administrative support to the service as required. Managing telephone enquiries and providing telephone cover. Monitoring and responding to email inboxes. Scanning and maintaining accurate electronic records. Supporting diary management and appointment coordination. Ensuring patient information and records are kept up to date. Preparing and packing online prescription orders. The role involves regular contact with patients and family members who may be experiencing distress or emotional difficulties. A calm, professional, and empathetic telephone manner is essential. Full training and ongoing support will be provided to help the successful candidate develop within the role. The post holder will play a vital role within the team, supporting clinical staff by maintaining accurate patient records, managing administrative processes and providing a Single Point of Access telephone service for patients, relatives, carers and healthcare professionals. For full details of the duties and criteria for the role please refer to the job description and person specification attached.