Housing Support Officer
| Company: | YMCA BCG |
|---|---|
| Salary: | 13.83 |
| Hours: | Full-time |
| Location: | Dudley, DY1 3BT |
| Job type: | Permanent |
| Posting date: | 22 Sept 2026 |
| Closing date: | 22 Oct 2026 |
Summary
Job Advert
Make a lasting impact on young people's lives by helping them build independence and achieve their potential. You'll provide person-centred support that transforms vulnerable young people into confident, thriving adults.
What you will be doing
You'll work closely with our Housing Services Manager to deliver high-quality support to residents.
- Engage with young people to identify their passions, needs, and aspirations while removing barriers to their success
- Conduct interviews with applicants, complete needs and risk assessments, and carry out reference checks
- Minimise vacancies by arranging prompt cleaning and preparation of flats for re-letting
- Visit properties regularly to ensure safety, good condition, and licence agreement compliance
Please see attached Job Description for further details.
What we're looking for
You'll be computer literate and approachable with a genuine desire to inspire young people. You'll adapt to changing priorities and work effectively with diverse agencies.
Excellent communication skills are essential for this role.
About Us
YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.
You will receive a competitive salary plus the opportunity to work for an organisation passionate about giving back to the community.
- 24/7 Confidential Employee Assistance Programme
- Access to IMHR Plus online portal with discounts at major brands and retailers
- 25 days annual leave plus bank holidays, increasing with length of service
- SimplyHealth cash plan covering dental care, physiotherapy, and diagnostic consultations
- Staff discounts for childcare at YMCA nurseries, YGym membership, and Coffee at the Clock
- Life Assurance scheme
Equality, Diversity, and Inclusion Statement
We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
The successful applicant must complete an enhanced DBS check before starting the role
We reserve the right to close this vacancy should we receive sufficient applications.
Ready to make a real difference in young people's lives? Apply now and help shape the next generation's future.