Revenues Services Officer


Company:	Gedling Borough Council
Salary:	£26,847 to £27,709 a year
Hours:	Full-time
Location:	Nottingham, NG5 6LU
Working pattern:	Hybrid - 3 days remote
Job type:	Permanent
Posting date:	21 Sept 2026
Closing date:	11 Oct 2026

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Summary

• Location: Hybrid working (a mix of office-based and remote working)

• Salary: Band 4

• Contract Type: Permanent, Full Time 37 hours per week

• Closing Date: 11 October 2026

• Interview Period: w/c 19 October 2026

We are seeking a motivated and customer-focused Revenues Services Officer to join our dedicated Revenues & Welfare Services team

This is an excellent opportunity to develop your skills within local government while helping to deliver services that support residents, businesses and the wider community.

As a Revenues Services Officer, you will play an important role in delivering efficient and customer-focused revenues services. You will help administer Council Tax, Non-Domestic Rates and Sundry Debtor accounts, ensuring they are managed accurately and in accordance with legislation and council policies.

You will respond to enquiries from customers and colleagues, provide advice and guidance on revenues processes and procedures, issue documentation, and maintain accurate records across our revenues systems. You will also assess eligibility for discounts, exemptions and reliefs, process account amendments and support colleagues in delivering a high-quality service to our residents and businesses.

We offer a comprehensive benefits package, including flexible working arrangements, generous annual leave, access to the Local Government Pension Scheme, discounted membership at Gedling leisure centres, and an Employee Assistance Programme offering confidential support on financial, legal, and wellbeing matters, along with a range of retail discounts

Please note that we reserve the right to close this vacancy early should sufficient suitable applications be received.

Please note, you must have the right to work in the UK at the time of application; we are unable to offer visa sponsorship for this role.

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