Service Advisor


Company:	Perfect Placement UK Ltd
Salary:	£38,000 to £38,000 a year
Hours:	Full-time
Location:	Derby, DE21 6AY
Job type:	Permanent
Posting date:	19 Sept 2026
Closing date:	18 Oct 2026

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Summary

We are recruiting on behalf of our client for a highly skilled Service Advisor to join their reputable dealership in Derby, Derbyshire. This is a permanent, full-time position ideal for an individual with proven experience within the automotive aftersales sector.

Benefits of the Service Advisor:

- Up to £38,000 basic salary, DOE

- Monday to Friday working hours, 8:00am–6:00pm

- Rotational Saturday mornings, 8:00am–1:00pm

- Manufacturer training and ongoing development

- 22 days’ holiday plus bank holidays

- Workplace pension and life assurance

- Permanent, full-time employment

- Supportive and professional working environment

- Career development opportunities within the dealership

Duties of the Service Advisor:

- Welcome customers and manage service, maintenance, repair, and MOT bookings

- Listen to customer requirements and identify vehicle issues

- Prepare accurate job cards with detailed estimates

- Explain required work to customers and obtain authorisation

- Provide regular updates on vehicle progress and costs

- Liaise closely with technicians, workshop controllers, parts staff, and warranty teams

- Promote service plans, maintenance products, and additional services

- Complete professional vehicle handovers, explaining work performed and ensuring invoice accuracy

- Maintain high standards of administration and manufacturer compliance

- Contribute to high levels of customer satisfaction and dealership performance

Requirements of the Service Advisor:

- Proven experience as a Service Advisor, Aftersales Advisor, or similar customer-facing automotive role

- Excellent communication and interpersonal skills

- Confidently explain technical information to customers

- Calm, positive, and professional attitude in a busy environment

- Strong organisational skills and keen attention to detail

- Ability to manage multiple priorities effectively

- Commercial awareness with a commitment to customer service

- Proficient in dealership management systems (Keyloop, Kerridge, 1Link desirable)

- Full UK driving licence

Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Derby and Derbyshire, today to discover more about this fantastic Service Advisor opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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