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Receptionist/Administration Assistant

Company:NHS Jobs
Salary:from £25,272 a year
Hours:Full-time
Location:V7 Building, L34 1PJ
Job type:Contract
Posting date:18 Sept 2026
Closing date:23 Sept 2026
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Summary

Receive and direct patients and visitors on arrival at the centre, providing reception services for patients, staff, public, internal and external customers and organisations ensuring sensitivity when dealing with distressing situations. Answering telephone calls using the switchboard system receive and process incoming and outgoing telephones calls, taking messages and responding appropriately to maintain effective communication channels. Sorting and distribution of mail to all departments. Assisting with the collection of data and statistics to produce standardised computer generated reports and/or statistical information for managers as and when required. Maintain filing systems and other records as required ensuring they are up to date and accurate and implement changes to systems and procedures as directed. To participate in meetings as required. To ensure a professional approach to work maintaining confidentiality throughout. Generally monitor security within the building. Ensuring reception and waiting areas are kept clean, tidy and safe. Report any incidents or accidents in accordance with Trust Policy.

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