Senior Implementation and Engagement Officer
| Company: | NHS Jobs |
|---|---|
| Salary: | from £34,083 a year |
| Hours: | Full-time |
| Location: | Westminster, London, SW1P 3HZ |
| Job type: | Contract |
| Posting date: | 18 Sept 2026 |
| Closing date: | 5 Oct 2026 |
Summary
Programme support (60%) Coordinate defined programme workstreams, including meetings, actions, documentation, timelines, and follow-up, ensuring accurate and organised delivery. Act as a key contact for participating Trusts, coordinating engagement, responding to queries, and sharing timely programme updates and requirements. Liaise with Trusts and delivery partners to gather input, confirm arrangements, resolve routine issues, and identify or escalate risks and dependencies. Monitor attendance, engagement, and programme activity data, identifying trends, gaps, and evidence-based improvements. Manage the Observatory's event management system to maintain accurate participant information, support timely communications, and ensure an accessible participant experience. Prepare and quality assure papers, presentations, briefings, reports, and programme documentation for internal and external audiences.Engagement and communications (40%) Draft clear, timely, inclusive and culturally responsive communications for review by senior colleagues, adapting tone, format, and messaging for different audiences and channels. Produce and coordinate communications and engagement materials (e.g. newsletters, website copy, social media content) to support planning, promotion, delivery, and follow-up for programme engagement activities. Work with colleagues and partners to ensure communications are inclusive, accessible, professional, and consistent. Use feedback and engagement insights to improve content, processes, and stakeholder experience, sharing recommendations with senior colleagues.
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