Patient Safety Incident Management Administrator


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Wickford, SS11 7XX
Job type:	Contract
Posting date:	18 Sept 2026
Closing date:	4 Oct 2026

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Summary

Provide administrative and secretarial support to the Patient Safety Incident Management Team including the accurate recording of information on the Trusts incident reporting system (Datx). Take responsibility for requesting medical records for investigations and inquests. Take responsibility for preparing case files and photocopying of records and reports for investigations and Inquests. Arrange interviews with staff involved in patient safety incidents on behalf of the Head of Patient Safety Incident Management for externally led investigations. Attend any interviews with staff, taking notes as required. Assist in collating, maintaining and producing statistical information and activity reports as appropriate. Assist the team in providing information and communicating with HM Coroners Office, Care Quality Commission, Commissioners, Police etc. Assist in the organisation and co-ordination of Patient Safety Incident Case Conferences for internal and external partners. Deal with telephone enquiries in a courteous and proficient manner and promptly escalate any potential problems or issues that may delay the review process. Respond to all electronic mail messages promptly in accordance with good practice. Prioritise own workload considering timescales that need to be adhered to in the production of the patient safety review/investigation reports. Assist in a range of work procedures and practice in order to maintain up to date filing systems and arrange for the safe archiving and/or destruction of correspondence and files in accordance with statutory timescales.

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