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Apprentice Sales Assistant Vacancy DFS Fixings Ltd

Company:Inspiro Learning
Hours:Full-time
Location:Leicester
Working pattern:On-site
Job type:Apprenticeship
Posting date:17 Sept 2026
Closing date:17 Oct 2026
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Summary

Programme duration 15 Months 2 Month end of point assessment

Programme name Level 2 - Retailer D.F.S. Fixings is a long established fixings, fasteners, ironmongery & power tools supplier based on the outskirts of Leicester’s City Centre.

We are specialists in the supply of equipment and materials to the construction & manufacturing industries and their allied trades including electrical work, carpentry, kitchen & bedroom fitting, shopfitting, roofing, glazing, ironmongery and much more!

Job description

We have an exciting opportunity for an enthusiastic apprentice sales assistant to join our team in DFS Fixings Ltd. We are looking for someone to assist in the day to day running of the store, who is hard-working, conscientious and passionate about contributing towards the smooth and professional delivery of products to customers.

Duties Include:

Greeting customers into the store, taking their order, and picking the products required.

Dealing with customers in person, as well as over the telephone and email.

Make contact with customers regarding current orders, for example: to let them know it is ready for collection, or that it could be delayed.

Responding to queries from customers, potential customers and suppliers

Processing sales orders, preparing quotations and customer returns.

Placing purchase orders

Imparting technical and product information to customers including offering alternative product choices

Work effectively both independently and with other team members

Product placement in the shop (replenishing stock, ensuring it looks attractive to customers).

General shop housekeeping – ensuring items are in the correct place and keeping the showroom tidy.

Maintain a professional work attitude and adhering to the companies policies at all times.

Skill Requirement:

An interest in woodworking / DIY / general practical skills, would be beneficial but not essential.

To become an apprentice, you must:

Be 16 or over

Not already be in full-time education

As an apprentice, you’ll:

Complete a retail apprenticeship standard

Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace

Learn and train for a specific job

Get paid and receive holiday leave

Get hands-on experience in a real job

Study for 6 hours of your working hours

Complete assessments during and at the end of your apprenticeship

Be on a career path with lots of future potential

Be entitled to a TOTUM membership, find out more here About TOTUM | TOTUM UK

For more information about Inspiro Learning’s apprenticeship delivery and what it entails please click here to watch a short video.

Employer website

https://www.dfsfixings.com/

Future Prospects

This is a full-time position for at least the length of the apprenticeship programme. On successful completion of the apprenticeship, you may be offered a permanent position with DFS Fixings Ltd .

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