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Retail Sales Supervisor

Company:East Anglia's Children's Hospices
Salary:from £12.71 an hour
Hours:Part-time
Location:Framlingham, IP13 9DP
Working pattern:On-site
Job type:Permanent
Posting date:16 Sept 2026
Closing date:30 Sept 2026
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Summary

Working Pattern:

• Part-time 21 hours per week

• Working 3 days over a 6 day week

* Mandatory weekend working on a rotational basis *

Permanent

£12.71 per hour

Comprehensive range of benefits:

• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays

• Additional holiday purchase scheme

• Employee health cash plan & wellbeing support schemes

• AVIVA pension package – up to 7% Employer Contribution including Life Assurance

• Free Eye Tests & Cycle to work scheme

East Anglia Children’s Hospices (EACH) is looking for a Retail Sales Supervisor at our Framlingham Shop. This is a fantastic opportunity to join EACH’s vibrant retail team and be an essential member of one of our charity shops to maximise income from donated goods, new products, Gift Aid, and eCommerce.

As a Retail Sales Supervisor, you’ll play a key role in supporting the Shop Manager, acting as Duty Manager in their absence. You’ll also help lead and inspire our amazing volunteer team, ensuring they feel valued and empowered.

Our Framlingham shop is one of EACH’s quirky and charming charity shops, set across two floors and located just a short walk from the main high street. It may be small, but it’s always bustling! We specialise in high-fashion, branded donations, giving you the chance to work with great-quality clothing and merchandise in a fun, energetic retail setting.

What you’ll do:

• Support the Shop Manager in achieving ambitious sales targets.

• Maintain high standards of display, presentation, and cleanliness.

• Promote Gift Aid and help grow our eCommerce presence.

• Act as Duty Manager when required, ensuring smooth day-to-day operations.

• Recruit, train, and support volunteers in a positive and inclusive environment.

• Build strong relationships with customers and the local community.

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