Repairs Scheduler
| Company: | ARC (Norwich) Ltd |
|---|---|
| Salary: | £28,000 to £28,000 a year |
| Hours: | Full-time |
| Location: | PE34 3AB |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 16 Sept 2026 |
| Closing date: | 16 Oct 2026 |
Summary
Job Title: Repairs Scheduler
Job Type: Permanent Full time 9am-5pm Monday to Friday with 30 minute break - Office based
Location: King's Lynn
Rate of pay: Up to £28,000 per annum DOE
We are currently recruiting on behalf of our client, a well-established contractor specialising in social housing repairs and maintenance, who are looking to appoint an experienced Repairs Scheduler/Planner to join their growing team.
This is a busy and fast-paced role, ideal for someone who thrives in a high-volume environment and has previous experience within social housing, maintenance or repairs coordination.
The successful candidate will be responsible for managing a busy repairs desk, handling both inbound and outbound calls with tenants, operatives, subcontractors and clients to ensure repairs are scheduled and completed efficiently within agreed timescales.
Key Responsibilities:
• Handling a high volume of inbound calls from tenants reporting repairs and maintenance issues
• Making outbound calls to residents, operatives and subcontractors regarding appointments and job updates
• Scheduling and coordinating responsive repairs work
• Prioritising urgent and emergency repairs appropriately
• Updating internal systems with accurate job notes and progress updates
• Monitoring outstanding jobs and chasing updates where required
• Delivering excellent customer service at all times within a busy social housing environment
Candidate Requirements:
• Proven experience in a repairs planning & scheduling role
• Strong understanding of reactive maintenance environments
• Ability to work effectively in a fast-paced, high-pressure setting
• Excellent organisational and multitasking skills
• Strong communication and problem-solving abilities
• Experience working to KPIs and deadlines
Please contact our maintenance recruitment specialists Maryrisa or Holli – 01603 984879
ARC GROUP
A focus on recruitment, a passion for people.
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