Senior Business Relationship Manager Service


Company:	Government Recruitment Service
Salary:	£57,515 to £57,515 a year
Hours:	Full-time
Location:	Swansea
Job type:	Permanent
Posting date:	16 Sept 2026
Closing date:	29 Sept 2026

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Summary

Can you build trusted relationships that influence digital strategy and drive change?

Do you have the vision to shape digital demand and translate business needs into impactful services?

Would you thrive as a strategic advisor, connecting business priorities with digital innovation?

If so, we’d love to hear from you! 

This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability. 

Build trusted relationships. Shape digital strategy. Deliver meaningful change.

Join us as a Senior Business Relationship Manager and play a pivotal role in connecting business priorities with digital innovation across the Department for Transport.

Joining our department comes with many benefits, including: 

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday

Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below! 

Find out more about what it's like working at Department for Transport Central - Department for Transport Careers. 

As a Senior Business Relationship Manager, you will act as a trusted advisor to senior leaders, building influential partnerships that align business priorities with digital capabilities and services.

Working across a diverse portfolio, you will help identify and shape demand for digital services, develop strategic roadmaps, and ensure investment is focused on initiatives that deliver the greatest value for users and the organisation. You will provide expert guidance, challenge proposals where appropriate, and influence decision-making at a senior level to support the delivery of departmental objectives.

You'll work across Digital, Information and Security and the wider DfT family, translating complex business needs into practical digital solutions while championing user-centred approaches and continuous improvement. This is a high-profile role offering the opportunity to shape digital strategy, drive organisational change, and play a key role in delivering better services for colleagues, citizens and stakeholders.

Your responsibilities will include, but aren’t limited to: 

Working in partnership with colleagues and networks, providing expert advice, assurance and guidance, and delivering insight and influence.  
Leveraging digital, data and technology capabilities to help deliver inclusive user and citizen focused services in support of DfT strategic objectives.  
Developing trusted and influential relationships with senior stakeholders within your portfolio which allows you to stimulate, surface and shape demand for digital capability. 
Using knowledge to provide actionable insight that allows Digital, Information and Security to prepare for future organisational demands.  
Influencing business planning and identify opportunities for the application of both existing and innovative technologies to better meet user need.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. 

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