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Fire & Security Operations Manager Bromsgrove £55K

Company:Pertemps
Salary:£50,000 to £55,000 a year
Hours:Full-time
Location:Bromsgrove, B60 1AF
Job type:Permanent
Posting date:16 Sept 2026
Closing date:15 Oct 2026
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Summary

Fire & Security Operations Manager – Bromsgrove - £55,000

We are currently working with a fire, life safety and security specialist business who provide a wide range of service, maintenance, remedial, small works and project support across customer contracts throughout the Midlands and South-West. Due to continued growth, they are now seeking an Operations Manager to join their team based from Bromsgrove.

Salary Package:

- £50,000 - £55,000

- Bonus scheme

- Car allowance or vehicle provided

- 22 days’ annual leave & 8 days bank

- Hybrid working: 3 days office and 2 days home / field

- Official working hours are 8:30am - 5:00pm with a 30-minute lunch

Area Of Cover:

- Bromsgrove, Worcestershire, covering the Midlands and South-West region.

Duties:

- Overseeing planned, reactive, remedial, small works and project activity across customer contracts

- Ensuring service delivery meets best practice standards and contractual KPIs

- First-line management of field-based service engineers and coordination of sub-contractor activity

- Managing incoming reactive, remedial and small works calls to ensure engineering attendance meets contractual KPIs

- Producing quotations and supporting the delivery of resulting works in collaboration with senior operational management

- Coordinating specialist sub-contractor works

- Ensuring health and safety policies and procedures are followed across all areas of responsibility

- Supporting compliance with quality, health, safety and environmental management systems

- Completing post-inspections on a sample of calls to audit completion standards and support high levels of engineer performance

- Providing holiday cover for the Regional General Manager where required

Key Working Relationships:

- Regional General Manager

- Lead Engineer

- Service Engineers

- Sub-contractors

- Administration team

- Health and Safety team

- Maintaining a high level of customer satisfaction.

Experience Required:

Essential:

- Strong technical knowledge of fire, life safety and security systems, including fire alarms, AOV, automatic doors, warden call, door entry, access control and CCTV systems.

- Hands-on experience working with engineering teams.

- Good knowledge of quality, health, safety and environmental requirements.

- Competent IT skills, including Outlook, Excel and Word.

- Excellent written and verbal communication skills.

Preferred:

- Previous management experience would be advantageous.

- Experience using engineering planning software to dispatch and schedule calls would be desirable.

Please Contact

Georgie Thain

gthain@Rgb.co.uk

020 7932 2800

Apply for this job

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