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Digital Support Officer

Company:Royal Borough of Windsor and Maidenhead
Salary:£30,193 to £34,104 a year
Hours:Full-time
Location:Maidenhead, SL6 1RF
Working pattern:On-site
Job type:Temporary
Posting date:15 Sept 2026
Closing date:4 Oct 2026
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Summary

We have an exciting opportunity for a Digital Support Officer to join us!

This is a full-time, fixed term role of up to 12 months (to cover maternity leave) with hybrid working, and a salary of £30,193 - £34,104 per annum.

About us:

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.

Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.

This is an excellent opportunity for an enthusiastic Digital Support Officer to join our Digital team.

The role:

You will be part of a small team based within our IT department, reporting to a Senior Digital Development Officer.

Your role will involve:

Help maintain and develop the website and associated systems, including the development and maintenance of online forms and workflows.

Act as an escalation point for first-line enquiries and communicating with customers as needed.

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