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Receptionist Queensferry Medical Practice

Company:NHS Jobs
Salary:Negotiable
Hours:Full-time
Location:DEESIDE, CH5 1SY
Job type:Permanent
Posting date:15 Sept 2026
Closing date:5 Oct 2026
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Summary

GP Receptionist and Administrator Hours Full-time Hourly rate Dependent on experience Annual leave5 weeks Queensferry Medical Practice is looking for an experienced receptionist and administrator to join our friendly, dedicated team. The successful candidate will have excellent communication and team working skills, be hardworking, reliable and be able to work under pressure, as well as having an aptitude to learn. They will be patient-centred and have outstanding customer service skills. Ideally the successful candidate will have worked in a GP surgery and have a thorough knowledge of our clinical system EMIS web. A list of duties includes but is not limited to: Patient-specific duties Workflow administration for clinical correspondence. Patient registrations and deductions. Effective reception triage and signposting. Processing requests for appointments, visits and telephone consultations. Maintaining and monitoring the Practice appointments system. Processing repeat prescription and acute prescription requests. Admin duties Processing and distributing incoming (and outgoing) mail. Filing and retrieving paperwork. Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers. General duties Provision of refreshments for staff and visitors as required. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter. Opening-up/locking-up of Practice premises and maintaining security. Abide by all Practice policies, procedures and protocols. Please contact the Practice Manager for more information practice.manager.w91051@wales.nhs.uk

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